Société Générale de Surveillance

Testing, inspection, and certification services globally

Sales Support - Multiple Teams

Sales OperationsPosted on Nov 9

Full-timeMuntinlupa, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

A bachelor's degree or an associate's degree in Chemistry, Environmental Science, or a related science, or an associate's degree in those fields with four years of industry experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to present information effectively in one-on-one and small-group situations to customers or employees.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
Intermediate personal computer skills, including email, Microsoft Office, job-task applications, the Internet, and online data systems.
Ability to perform repetitive wrist, hand, or finger movements.
Close, distance, and color vision.

Responsibilities

Assist Inside Sales Managers in compiling documentation, generating client quotations, communicating with clients, entering and updating quotes and other information in CRM, updating the Laboratory Information Management System (LIMS), conducting market research, and completing other tasks as needed.
Assist in compiling documentation required for requests for proposals (RFPs), including certifications and resumes.
Generate accurate quotes branded according to SGS standards.
Enter quotations and RFPs into CRM systems.
Assist with follow-up notifications on older existing deals.
Update client owners, client names, and other information in CRM systems as needed.
Serve as a main point of contact for ship owners and other customers requesting SGS services.
Engage customers to develop relationships based on trust and competence.
Research markets by searching online for articles on vertical markets such as PFAS and air; finding contact lists in markets such as water districts for lead generation and customer information; and reviewing competitor websites and summarizing intelligence.
Update data in LIMS for affiliates.
Communicate as required with Inside Sales Managers and other internal staff.
Travel is negligible.

Job Description

This member assists the Inside Sales Managers in compiling documentation, generating client quotations, client communications, entry/update of quotes and other information into CRM, update information in Laboratory Information Management System (LIMS), market research and other tasks as needed.

Qualifications

At all times, complies with SGS Code of Integrity and Professional Conduct.
Assists in the compilation of documentation required for RFPs – certifications, resumes, etc.
Generates quotes that are accurate and branded according to SGS standards
Inputs quotations and RFPs into CRM systems
Assists in follow up notifications on older existing deals
Updates client owners, client names, and other information, as needed, in CRM systems
Serves as the main points of contact for ship owners and other customers requesting SGS services
Engages with customers to develop relationships based on trust and competence
Markets research to include the following: o Internet search for articles on vertical markets, e.g. PFAS, Air, etc. o Lead generation and customer information: Search for contact lists in various markets (e.g, water districts) o Competitor website review and intel summary
Updates data in LIMS for Affiliates.
Communicates, as required, with ISMs and other internal staff.

Additional Information

Bachelor’s degree in Chemistry, Environmental Science, or related science, or an Associate’s degree in Chemistry, Environmental Science, or related science, and four years of industry experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Intermediate personal computer skills including email, Microsoft Office, job task applications, Internet, On-line data system.
Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); and color vision (ability to identify and distinguish colors).
Travel is negligible.

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Geneva, Switzerland
Founded: 1878

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