Lead Specialist - Accounts Controller

Introduction


Overview


How you'll make an impact

What You'll Do

As a Lead Specialist, you will:

• Manage and service a portfolio of client and reinsurer accounts across multiple geographies.
• Act as the primary contact for payment, collection, and settlement-related matters.
• Ensure timely collection and disbursement of funds while maintaining high standards of accuracy and compliance.
• Monitor debtor positions, reconcile accounts, and proactively resolve outstanding issues.
• Partner with brokers, clients, reinsurers, and internal stakeholders to strengthen financial relationships.
• Review ledgers, identify risks, and support process improvements to minimize financial exposure.
• Drive adherence to internal controls, regulatory requirements, and accounting standards.
• Analyze management information (MI) and provide insights to improve collection performance.
• Support and mentor team members by sharing knowledge and delivering functional guidance.
• Contribute to process enhancement initiatives and continuous improvement projects

About you

• Strong accounting, reconciliation, and settlement knowledge
• Excellent stakeholder and relationship management skills
• Strong analytical and problem-solving abilities
• High attention to detail and accuracy
• Ability to prioritize work and manage multiple deadlines
• Strong communication and negotiation skills
• Advanced Excel and Microsoft Office proficiency
• Ability to work independently while collaborating across teams

Preferred Experience

• Experience in Insurance, Reinsurance, Broking, Financial Services, or Shared Services environments.
• Exposure to Accounts Receivable, Collections, Cash Application, Credit Control, or Financial Operations.
• Experience managing complex client portfolios and global stakeholders.
• Demonstrated experience in process improvement and team mentoring.

Qualifications

• Bachelor's or Master's degree in Commerce, Finance, Accounting, Business Administration or a related discipline.
• Relevant experience in accounting, settlement, insurance servicing, or financial operations

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)