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State Street

Holds assets for institutions and runs index funds

SSBI Resilience Governance & Controls

Internal Audit & ControlsPosted on Nov 13
Full-timeKraków, PolandIn-person

About the Job

Requirements

  • Significant experience in audit, operational resilience, business continuity, operational risk, business controls, technology resilience, DORA or related disciplines, preferably within a regulated financial institution.
  • Strong knowledge of risk and control frameworks, including control design, assessment, issue management and remediation.
  • Strong practical understanding of resilience planning, business continuity, testing and exercising, technology recovery and disaster recovery.
  • Strong understanding of governance frameworks and the ability to structure complex, multidisciplinary programmes.
  • Strong portfolio, programme and project-management capability, including prioritisation, dependency management, risk identification, escalation and delivery tracking.
  • Excellent analytical and problem-solving skills, with the ability to distinguish symptoms from underlying control, process or methodology weaknesses.
  • Strong written and verbal communication skills, including the ability to synthesize complex matters into concise recommendations for senior audiences.
  • Experience working with senior management, Risk, Compliance, Internal Audit and regulatory stakeholders.
  • Ability to create effective management information that clearly communicates what matters, why it matters and what decision or action is required.
  • Proven ability to influence effectively across a global, matrixed organization without relying solely on formal authority.
  • Strong judgment and the ability to operate autonomously, anticipate issues and balance strategic priorities with hands-on execution.
  • Ability to remain calm and effective in time-sensitive situations involving incomplete information, multiple stakeholders and competing priorities.
  • Willingness to challenge established processes, assumptions and methodologies while maintaining effective relationships with their owners.
  • High standards of integrity, accountability, discretion and professional judgment.

Responsibilities

  • Manage and continuously enhance the governance framework supporting SSBI Operational Resilience, including governance routines, decision processes, escalation mechanisms, management information and action tracking.
  • Establish an effective operating cadence for the SSBI Resilience function, connecting priorities, governance forums, management information, key deliverables, risks, dependencies and actions.
  • Drive the continued development and implementation of an effective first-line approach to the management of resilience risks, ensuring clear ownership, accountability and integration with SSBI’s broader risk and control environment.
  • Ensure resilience governance is effectively connected with business risk, technology risk, third-party risk and the wider SSBI control environment.
  • Coordinate material resilience matters through appropriate management and governance forums, ensuring decisions, dependencies, actions and accountabilities are clearly captured and progressed.
  • Maintain an integrated view of SSBI resilience priorities and commitments, proactively identifying delivery risks, dependencies, resource constraints and matters requiring management attention.
  • Drive consistency across resilience policies, standards, methodologies, procedures and controls.
  • Support the continued evolution of the SSBI Resilience operating model and effective interaction between SSBI and global functions.
  • Lead the team of Business Continuity Directors supporting SSBI, setting clear objectives, priorities, performance expectations and quality standards.
  • Provide day-to-day direction to the SSBI Business Continuity team, ensuring capacity and resources are focused on SSBI’s most significant resilience risks, regulatory requirements and business priorities.
  • Oversee the effective execution and continued enhancement of business continuity planning, preparedness, exercising and recovery activities.
  • Establish consistent methodologies, working practices and documentation standards across the Business Continuity team, aligned with the global Operational Resilience programme and SSBI requirements.
  • Develop team capability through coaching, knowledge sharing and exposure to complex resilience, recovery and incident-management activities.
  • Foster a culture of ownership, accountability, sound risk judgment, constructive challenge, disciplined execution and continuous improvement.
  • Support the delivery and continuous enhancement of enterprise resilience programmes within SSBI.
  • Collaborate with business management to embed Operational Resilience requirements and risk-management processes and enable continuous assessment of risk and the effectiveness of the operating and control environment.
  • Coordinate and manage key programmes, initiatives and commitments supporting SSBI’s resilience priorities, maintaining an integrated view of critical-path initiatives, milestones, dependencies, risks and required decisions.
  • Translate priorities into clear delivery plans, accountabilities and measurable outcomes.
  • Apply strong programme and project-management disciplines across multiple concurrent and interdependent workstreams.
  • Identify issues, dependencies and constraints that could prevent successful delivery, develop options for resolution and escalate matters requiring management attention.
  • Lead complex and time-sensitive resilience initiatives with a high degree of autonomy and disciplined execution.
  • Lead and drive enhancements to resilience risks and the associated control environment, including policies and procedures, risk assessments, governance, management reporting and internal controls.
  • Establish consistent expectations for resilience control design, documentation, ownership, evidence and execution.
  • Develop appropriate quality-control and assurance routines to assess whether resilience processes and controls are operating as intended.
  • Enable consistent first-line ownership of resilience risk by providing frameworks, guidance, challenge and subject-matter expertise.
  • Identify emerging, systemic and recurring control weaknesses and drive sustainable remediation.
  • Support alignment of resilience-related risk and control assessments with relevant RCSA, LERA and broader first-line risk-management processes.
  • Support the sustainable implementation and ongoing operation of resilience-related regulations within SSBI.
  • Translate regulatory requirements, supervisory observations and internal findings into structured governance, control and remediation activities.
  • Coordinate resilience-related regulatory and audit deliverables, ensuring consistent narratives, traceable evidence and appropriate management review.
  • Drive the transition of regulatory remediation into sustainable BAU governance and controls, avoiding reliance on temporary or point-in-time solutions.
  • Support SSBI management in maintaining effective regulatory readiness across the resilience environment.
  • Maintain an integrated view of material resilience-related audit findings, regulatory observations, self-identified issues, risk acceptances and remediation activities.
  • Identify systemic themes and interdisciplinary dependencies across risk, governance and business management disciplines.
  • Drive disciplined tracking, escalation and closure of resilience-related actions and commitments.
  • Provide management with a clear view of control health, vulnerabilities, residual risks, remediation progress and matters requiring decisions.
  • Develop an integrated, decision-oriented view of the health and performance of the SSBI resilience environment, covering risk, controls, testing, incidents, vulnerabilities, remediation and programme delivery.
  • Continuously improve resilience metrics, scorecards, dashboards, reporting and executive narratives.
  • Support preparation of materials for senior-management committees, governance forums, Audit and regulatory interactions.
  • Support agenda setting for relevant resilience governance forums and maintain disciplined tracking of decisions and actions.
  • Identify deteriorating trends, emerging risks and delivery concerns early and provide clear recommendations and options.
  • Translate complex business, technology and regulatory matters into concise executive-level analysis and actionable recommendations.
  • Bring a fresh and independent perspective to established business-as-usual processes, constructively challenging whether current approaches remain effective, efficient and fit for purpose.
  • Drive improvements in control design, standardization, automation, data quality and operational effectiveness.
  • Identify opportunities to simplify processes, eliminate duplication and fragmentation and strengthen end-to-end accountability.
  • Support modernization of resilience management information, data flows and reporting, reducing manual effort and improving timeliness, transparency and data quality.
  • Promote the appropriate use of data, automation and AI to improve resilience governance, monitoring, reporting and control effectiveness.
  • Act as a change agent, connecting issues that cross organizational or functional boundaries and driving them toward sustainable resolution.
  • Play a central leadership role in managing and continuing to develop SSBI’s resilience programmes, frameworks and associated control environments.
  • Serve as a governance, controls and execution lead for the SSBI Resilience function, establishing the operating cadence, management information, portfolio discipline and cross-functional coordination needed to translate resilience strategy, regulatory requirements and management priorities into effective governance, controls, programmes and measurable outcomes.
  • Lead the team of Business Continuity Directors supporting SSBI and actively manage material operational incidents and disruptions.
  • Strengthen first-line management of resilience risk and ensure global resilience programmes and frameworks are implemented effectively within the SSBI legal-entity context.
  • Connect fragmented activities across risk, governance and business-management disciplines; structure complex problems; challenge established practices; translate strategic priorities into coordinated execution; lead an experienced team; drive cross-functional initiatives; manage competing priorities; support senior-management decisions; and operate effectively during significant incidents and disruptions.

About the Company

State Street

Holds assets for institutions and runs index funds

State Street holds and services investments for pension funds, insurers, fund companies, and other large institutions, and it also runs index funds through State Street Investment Management. It launched the first US-listed exchange-traded fund, the SPDR S&P 500 ETF Trust, in 1993, and in 1924 it became custodian of the first US mutual fund. As a custody bank, it safekeeps clients' stocks and bonds, completes their trades, calculates what their funds are worth, and lends their securities to other investors. It earns fees on the assets it services and manages, plus income from currency trading and from interest on client cash. State Street traces its roots to a bank chartered in 1792 and is based in Boston, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Boston, MA
Founded
1792

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