HVAC/R Assistant Branch Manager - Commercial & Industrial
About the job
- A high school diploma or equivalent is required.
- Previous experience as an Administrator is required.
- Proficiency in English, including reading, writing, and speaking, is required.
- Proficiency with computers, including Microsoft Excel, and the ability to learn new software are required.
- The ability to understand and follow company policies and procedures and applicable state and federal laws is required.
- The ability to use typical business tools, including email, Word, and Excel, is required.
- Provide administrative support to branch personnel and corporate operations.
- Assist upper management by offering insights to enhance branch productivity, interpreting operating policies, and exercising independent judgment in resolving administrative challenges.
- Track scheduled work and maintain awareness of open work order statuses.
- Provide direct oversight to the branch, including mentoring, training, and offering input on hiring and terminations.
- Make independent decisions on day-to-day operational matters that do not require team consultation.
- Monitor daily procedures and customer interactions.
- Build and maintain strong relationships with customers through effective communication.
- Coordinate with the Billing Manager to ensure accurate creation and processing of work orders.
- Prepare work orders for billing, including submitting PMs and quoted jobs to the billing department.
- Approve all technician time entries for assigned branches.
- Report daily billing totals to assigned Branch Managers.
- Manage purchase orders and requisitions, receive vendor invoices, and process requisitions as needed.
- Encourage team members to identify opportunities for process improvement and simplification.
- Support the Senior Management team as needed.
- Perform other duties as assigned.
- A bachelor's degree in Business, Marketing, or a related field is preferred.
- Relevant industry experience in HVAC, plumbing, or construction is highly preferred.
About the company
CoolSys provides refrigeration and HVAC services to retail, commercial, and industrial clients. It designs, installs, and remodels systems, converts refrigerants, performs preventative maintenance, repairs, and optimizes energy use and overall system performance. Their products are not a physical device but a service offering: engineers create system designs, technicians install and service equipment, and ongoing monitoring and maintenance help keep temperatures stable and energy use efficient. What sets CoolSys apart is its broad, industry-focused experience across grocery, food service, telecommunication, manufacturing, education, entertainment, and pharma sectors, plus a persistent emphasis on reliability, integrity, and meeting client commitments while addressing environmental sustainability. The company aims to improve clients’ operations, experiences, and work environments through high-quality, dependable service and energy-efficient, properly maintained systems.
Company Size
1,001-5,000
Company Stage
Debt Financing
Total Funding
$150M
Headquarters
Brea, California
Founded
2017
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Simplify's Take
What believers are saying
- Energy Squared joined on August 17, 2026, strengthening MEPR design capabilities.
- Ares-backed credit support in September 2025 extended liquidity and refinanced prior lenders.
- CoolSys keeps buying specialists, including 1GNITE, Lima, and Georgia Air Solutions.
What critics are saying
- June 2026 amendments added PIK debt through 2027, signaling financing strain.
- Randolph v. CoolSys and the 2026 wage-hour settlement expose recurring labor liabilities.
- Ares ownership and relentless add-ons create integration drag; one failed merger hurts service quality.
What makes CoolSys unique
- CoolSys unified Source Refrigeration under one brand in July 2026.
- Its 2026 portfolio spans refrigeration, HVAC, energy, engineering, and equipment removal.
- Recurring maintenance contracts drove 54% of revenue and 96% customer retention in 2025.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Holidays
- 401(k) Company Match
- Training Programs
- Tuition Reimbursement
- Pet Insurance
- Employee Discounts
- Performance Bonus