Full-Time
Guest Service Agent
Posted on 9/11/2026
Radisson Hotel Group
International hotel group
No salary listed
Hamburg, Germany
In Person
 Food Service & Hospitality (2) |
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- Good mood, enthusiasm, and enjoyment of collaborating with a team.
- Ability to interact with people and remain relaxed and professional in every situation.
- Enter guest data, collect signatures, and encode room cards during check-in.
- Support guests at the reception desk and at check-in kiosks with their questions.
- Prepare welcome drinks for guests at the bar.
- Provide guests with tips for excursions in the city when they depart.
- Provide personal, on-site contact for hotel guests.
- Work daytime guest-service shifts; night shifts and answering guest calls are not part of the role.
Radisson Hotel Group is an international hospitality company operating and franchising multiple hotel brands. The group supports hotel ownership, management, reservations, loyalty, sales, revenue, brand standards, and guest experience. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a network of managed and franchised properties connected through brands, commercial systems, technology, and regional support. Teams work across hotel operations, guest service, development, revenue, sales, marketing, technology, and finance. Teams support coordinated daily delivery.
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