EyeSouth Partners

Physician-led MSO providing ophthalmology practice management

Optician

Medical, Clinical & VeterinaryUpdated on Nov 5

Full-timeGainesville, GA, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent years of related experience is required.
A Dispensing Optician License is required.
At least five years of opticianry experience is required.
Strong knowledge of optical theory, lens materials, and frame anatomy is required.
Proficiency with lensometers, edgers, and related optical tools is required.
Understanding of lens materials, coatings, and measurements is required.
Ability to read and interpret optical prescriptions is required.
Attention to detail and precision are required.
Problem-solving and troubleshooting abilities are required.
Strong reliability, attendance, and punctuality are required.

Responsibilities

Greet customers and assist them in selecting frames based on prescription needs, fit, comfort, and style.
Educate patients about lens materials, coatings, technologies, lens features, and expected adaptation periods, particularly for progressive or specialized lenses.
Explain pricing, warranties, and insurance benefits related to eyewear.
Read and interpret prescriptions from optometrists or ophthalmologists.
Take precise optical measurements, including pupillary distance, segment height, multifocal alignment, bridge measurements, and temple measurements.
Adjust frames to ensure comfort, balance, proper fit, and optical alignment.
Submit and track eyewear orders through in-house or external laboratory partners.
Inspect completed glasses for accuracy, lens quality, and compliance with prescriptions.
Perform minor repairs and adjustments, including replacing screws, pads, and temples.
Instruct patients on eyewear care, cleaning, and adjustments.
Enter eyewear and lens orders into optical software with precise details.
Prepare orders for processing and maintain workflow efficiency.
Maintain accurate patient records and order documentation.
Communicate delays, remakes, and order issues.
Assist with inventory and organize lenses, frame parts, chemicals, coatings, and retail supplies.
Contribute to selecting new inventory from vendors and managing frame-board space.
Participate in scheduled daily huddles and team meetings.
Follow safety protocols for equipment, chemicals, and laboratory procedures and report concerns to leadership.
Adhere to HIPAA guidelines when handling patient information.
Ensure compliance with optical industry standards.
Complete additional tasks and projects as directed.

Company Overview

North Georgia Eye Associates has been a premiere eye care provider in North Georgia for over sixty years. Our locations include Gainesville, Braselton, Clayton, Cornelia, Hamilton Mill/Dacula and Cumming. With Board Certified Ophthalmologists and Optometrists, we can service all our patient’s eyecare needs. Our surgery center was recognized as one of America's top ambulatory surgery centers by Newsweek in 2022. Our surgeons offer femtosecond assisted laser cataract surgery. North Georgia Eye Aesthetics offers oculoplastic and reconstructive services. We have a dedicated dry eye clinic which includes state of the art treatments including Lipiflow and IPL.. Whether your patients need an annual eye check or treatment for a specific eye condition, North Georgia Eye Associates can care for their entire family.

Position Summary

An Optician is a trained eyewear specialist responsible for interpreting prescriptions, assisting patients in selecting frames and lenses, taking precise measurements, and ensuring that eyewear fits correctly. Opticians bridge clinical eye care and retail services, providing both technical expertise and patient-centered support. An optician should possess strong sales skills by demonstrating a high level of knowledge about our products and be able to recommend accessories or enhancements to the patient based on their prescription and lifestyle needs.

Responsibilities

Greets customers and assist with selecting frames based on prescription needs, fit, comfort, and style
Educates patients on lens materials, coatings, and technologies
Explains pricing, warranties, and insurance benefits related to eyewear
Reads and interprets prescriptions from optometrists or ophthalmologists
Takes precise optical measurements such as pupillary distance, segment height, multifocal alignment, bridge and temple measurements.
Ensures eyewear fits correctly by adjusting frames for comfort, balance, and proper optical alignment
Submits and tracks eyewear orders through in-house or external lab partners
Inspects completed glasses for accuracy, lens quality, and compliance with prescriptions
Performs minor repairs and adjustments, including replacing screws, pads, and temples
Instructs patients on eyewear care, cleaning, and adjustments
Educates about lens features and expected adaption periods for all lenses, especially progressive or specialized lenses
Enters eyewear and lens orders into optical software with precise details
Prepares orders for processing and maintain workflow efficiency
Maintains accurate patient records and order documentation
Communicates delays, remakes, and issues with orders.
Assist swith inventory and organize lenses, frame parts, chemicals, coatings, and retail supplies
Contributes to the selection of new inventory from vendors and management of the frame board space
Participates in all daily huddles and team meetings as scheduled and required
Follows all safety protocols for equipment, chemicals, and lab procedures; report any concerns to leadership
Adheres to HIPAA guidelines when handling patient information
Ensures compliance with optical industry standards
Maintains positive attitude consisting of cooperation, self-motivation, courtesy, and professionalism
Contributes to the team effort by completing additional tasks and projects as directed .

Qualifications

High School Diploma or the equivalent years related experience required
Dispensing Optician License required.
Minimum of 5 year opticianry experience
Strong reliability with good attendance and punctuality.

Key Skills

Strong knowledge of optical theory, lens materials, and frame anatomy
Proficiency with lensometers, edgers, and related optical tools
Understanding lens materials, coatings, and measurements
Ability to read and interpret optical prescriptions
Attention to detail and precision
Problem-solving and troubleshooting abilities

Company Benefits

We offer a competitive benefits package to our employees:

Medical
Dental
Vision
401k w/ Match
HSA/FSA
Telemedicine
Generous PTO Package

We also offer the following benefits for FREE:

Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#IND

About the Company

EyeSouth Partners

Physician-led MSO providing ophthalmology practice management

EyeSouth Partners is a physician-led management services organization (MSO) for eye care, affiliating with ophthalmology and optometry practices. It handles non-clinical, administrative work so doctors can focus on medical and surgical eye care. The company provides capital for growth, technology investments, strategy, and operational support such as revenue cycle management, payer contracting, staffing, and doctor recruitment. Physicians remain clinically autonomous and keep their local brand identity while joining a larger network. EyeSouth differs from others by being doctor-led, maintaining clinical autonomy and local branding within a nationwide affiliate network, and pursuing growth through acquisitions and partnerships under private equity ownership. The goal is to grow a large, nationwide network of affiliated eye care practices and ambulatory surgery centers, improve practice operations, expand patient access, and provide financial security for staff and physicians.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Sandy Springs, GA
Founded: 2017

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