Inside Sales Representative

Inside Sales Representative (Dental Implants)
Smart Arches Dental Implant Centers | Remote (Pacific and Mountain Time Zone Only)

Smart Arches Dental Implant Centers is growing rapidly, and we’re seeking experienced Inside Sales Representatives who thrive in a high-volume, phone-driven sales environment and are motivated by meaningful results.

This is not a passive order-taking role. You’ll spend the majority of your day on outbound and inbound calls, building trust with prospective patients, guiding them through life-changing dental implant decisions, and being rewarded for consistent performance and disciplined follow-up.

What You’ll Do

• Conduct high-volume outbound and inbound calls with prospective patients
• Educate patients on dental implant solutions and schedule consultations at our centers
• Build trust quickly and guide patients through next steps in their care journey
• Maintain consistent follow-up with leads to ensure strong appointment conversion
• Work closely with clinical and operations teams to ensure a seamless patient experience

Success in this role is driven by two key performance indicators (KPIs):

• Appointments Set – Successfully scheduling qualified consultations
• Appointments Shown – Ensuring patients attend their scheduled consultations

What We’re Looking For

• Proven inside sales experience with strong closing ability
• Comfortable in a phone-heavy role with high daily call activity
• Preferred experience working with dental organizations, healthcare, or treatment coordination
• Strong communication, empathy, and objection-handling skills
• Coachable, competitive, and performance-driven mindset
• Ability to manage follow-up pipelines to maximize appointment set and show rates

Why Join Smart Arches?

Purpose-Driven Sales
You’re not just selling a service—you’re helping patients regain confidence, function, and quality of life through advanced dental implant care. These conversations are personal, emotional, and highly rewarding.

Remote Role With Structure

• Work from home with company-provided equipment
• High-accountability environment with coaching and leadership support
• Professional team focused on preparation, performance, and growth

Benefits That Support You

• Medical, dental, and vision insurance
• Paid time off and paid holidays
• Performance-based incentive compensation tied to appointments set and appointments shown

Schedule Requirement

Candidates must reside in the Pacific or Mountain Time Zone

Flexibility may be required to support peak patient coverage.

Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. Smart Arches is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety

We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.