Business Specialist

Job Description

Develop new business opportunities and grow revenue across Kuwait by identifying prospective clients, expanding existing accounts, promoting certification, audit and training services, and maintaining a strong sales pipeline.

• Digital & online sales / marketing as well as telemarketing to promote SGS Academy courses.
• Conduct client meetings, presentations and commercial discussions.
• Achieve agreed sales, revenue and new-business targets.
• Coordinate sales campaigns, including mailshots, calls and database updates.
• Maintain the enquiry and proposal log, including strike-rate analysis and analysis of business lost to competitors. 
• Coordinate day-to-day business activities with clients, the regional head office and certifying offices.
• Schedule audits through timely and effective communication with clients.
• Maintain and update operational databases and systems, including CRM, Salesforce, CERTIQ, SharePoint, BOSS and CATS.
• Maintain client files and internal SGS documents and forms.
• Prepare training materials and certificates.
• Invoicing and Payment Follow-up
• Handle invoicing, liaise with the Finance division to keep information up to date, and follow up with clients to collect payments.
• Comply with all HSE requirements in accordance with company procedures.

Qualifications

• Bachelor's Degree, preferable with Engineering or related discipline. 
• 3–5 years of experience in B2B sales or business development.

Additional Information