Full-Time

Centralized Service Manager I

Vendor Management, Rmo

Confirmed live in the last 24 hours

Truist

Truist

501-1,000 employees

Platform for Registered Investment Advisors' operations

Fintech
Financial Services

Mid, Senior

Charlotte, NC, USA + 1 more

More locations: Atlanta, GA, USA

In-office presence required 4 days a week at either Charlotte or Atlanta.

Category
Procurement & Sourcing
Quality Control & Compliance
Operations & Logistics
Requirements
  • Bachelors degree or equivalent education and related training
  • Five years of experience in business functions or relevant experience in vendor management, risk oversight, sourcing, procurement, supply chain, materials management, or equivalent
  • Strong analytical, problem-solving, and negotiation skills
  • Strong relationship management skills
  • Strong communication skills, both written and verbal; experience communicating frequently with senior management
  • Vendor management and procurement experience
  • Flexibility to adapt to the needs of various projects and cultures
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
  • Masters degree in Business Administration, Supply Chain, Finance, or Accounting (Preferred)
  • Project Management Professional, Six Sigma, or other advanced education and/or certificates (Preferred)
  • Experience with SAP Ariba, RSA Archer, and SharePoint (Preferred)
Responsibilities
  • Identify and manage vendor risks per the Third-Party Risk Management policies and guidelines.
  • Engage with the Business Unit to understand the scope of services including business and performance requirements to be fulfilled by the Supplier.
  • Monitor third party service relationships to manage risk, ensure quality of service delivery, internal client satisfaction, operational efficiencies, and achievement of target cost savings.
  • Partners with the Business Unit Owners to complete Sourcing Requests (SR), Third Party Planning Questionnaire (TPPQ), Due Diligence Questionnaires (DDQ) and other defined supplier lifecycle requirements.
  • Establish measurable supplier performance metrics and periodic supplier meetings. Engage with the Business to conduct ongoing monitoring responsibilities and communicate overall relationship health and vendor performance.
  • Develop and effectively execute on vendor contingency and termination/transition plans.
  • Ensure contract compliance and proper invoicing for documented terms and conditions.
  • Serve as tactical and strategic point of contact between vendor and line of business (LOB) teammates.
  • Addresses actions required per TPROF assessment, Quality Control, and testing results; Reporting and escalation of regulatory issues through both internal management and TPROF.

Truist offers a platform for Registered Investment Advisors (RIAs) to improve their operations and client services. Its features include live chat support, commission-free fractional share trading, a model marketplace, and an automated rebalancer, which help RIAs manage their businesses more efficiently. Unlike competitors, Truist provides these services for free and monetizes through a vertically-integrated custodian service, reducing overhead costs for RIAs. The company's goal is to empower RIAs to grow their businesses and enhance client experiences.

Company Stage

Series E

Total Funding

$437.2M

Headquarters

Culver City, California

Founded

2018

Growth & Insights
Headcount

6 month growth

24%

1 year growth

43%

2 year growth

77%
Simplify Jobs

Simplify's Take

What believers are saying

  • Altruist raised $169M in Series E funding, boosting financial stability and growth potential.
  • Partnerships with Orion and Kwanti enhance platform capabilities and attract more RIAs.
  • Increased demand for digital financial services aligns with Altruist's offerings.

What critics are saying

  • Competition from firms like Robinhood and Betterment could erode Altruist's market share.
  • Continuous tech updates may strain Altruist's financial resources.
  • Integration challenges with new partners may disrupt service delivery.

What makes Truist unique

  • Altruist offers a simplified tech stack for RIAs, enhancing operational efficiency.
  • The platform includes commission-free fractional share trading and an automated rebalancer.
  • Altruist provides original content and fast onboarding for independent financial advisors.

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