Interim Operations Coordinator

The Student Housing Office is a unit within the Student Affairs Division. This Interim position is a part of the Resident Services Team within the Student Housing Office. The Interim Operations Coordinator is responsible for managing the administrative operations of the student housing office, with a focus on department administrative operations, office oversight, and customer service. This role involves ensuring the smooth functioning of the office to support the needs of our students and staff.

Position Specific Responsibilities/Accountabilities:

Office Oversight:

• Oversee the daily operations of the student housing office, including office logistics, scheduling, and maintenance of a welcoming and organized workspace.

• Manage office supplies and equipment procurement and maintenance.

Administrative Support:

• Provide administrative support to the Student Housing Senior Leadership team and other office staff as needed.

• Coordinate office logistics, including scheduling, meetings, and office supplies procurement.

• Maintain accurate and organized records related to student housing operations.

Customer Service:

• Serve as the primary point of contact for students, parents, and visitors seeking assistance from the student housing office.

• Respond to inquiries, resolve issues, and address concerns promptly and professionally.

• Ensure a high level of customer service is maintained in all interactions.

Department Operations Support:

• Assist in the recruitment and onboarding of student housing office staff and student staff.

• Coordinate staff members onboarding in collaboration with hiring managers to the operations of the student housing office.

• Provide department operations support to Senior Leadership as requested 

Collaboration:

• Collaborate with colleagues in the Student Housing Office and other university departments to ensure a coordinated approach to administrative needs.

• Participate in department meetings and contribute to the development of policies and procedures for the student housing office.

• Perform other duties as assigned.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university.  Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.  Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically, a bachelor's degree in a relevant field (e.g., Higher Education, Student Affairs, or related discipline). Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.

• Three years of progressively responsible administrative operations and general office management, preferably in a higher education environment.

• Proven experience in administrative roles, with a focus on administrative operations and office oversight, preferably in a higher education or residential setting.

• Strong organizational and problem-solving abilities.

• Excellent communication and interpersonal skills.

• Commitment to promoting diversity, equity, and inclusion in student housing.

Staff Term (Fixed Term)

Salary range

$24.09 - $30.09 Salary commensurate with education and experience.

Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)

LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [email protected] or by phone at (310) 338-2723. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources.

When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process.

LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.