RH

Luxury home furnishings retailer; direct-to-consumer

Host

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeMilan, Metropolitan City of Milan, Italy€25k - €28k /yrIn-person

About the Job

Requirements

At least 1 year of related experience in a guest-facing or hospitality-focused role.
Professional proficiency in English to communicate effectively with global teams and guests.
Legal authorization to work in the country of application at the time of hire.
Meet the minimum legal age required to serve alcohol, work designated shifts, and perform the full scope of responsibilities in accordance with local labor and safety regulations.
Flexibility to work weekends, holidays, and variable shifts as business needs require.
Adhere to personal appearance standards, including uniform policies, grooming, and hygiene practices.
Frequently stoop, bend, and reach overhead and below counter height.
Stand and walk for extended periods throughout the workday without a seated workstation.
Safely ascend and descend stairs, with or without carrying food, beverages, or service equipment.
Visually navigate dining spaces with variable lighting, identify guests, read reservation screens, monitor table turns, and observe dining-room activity.
Hear and respond to verbal communication in a restaurant environment with elevated sound and movement.
Use wireless audio devices, such as earpieces, to support communication, coordination, and multitasking in a fast-paced restaurant environment.
Lift and move items up to 25 kilograms using appropriate equipment and safe handling techniques.

Responsibilities

Create a warm and inviting environment by providing first-class service that reflects RH’s hospitality standards.
Greet guests promptly and graciously, guide them to their table, and ensure their experience begins and ends with exceptional care.
Manage reservations, guest flow, and seating arrangements through the restaurant’s reservation system to ensure a smooth arrival experience.
Maintain the quality, curation, and organization of the host stand, coat closet, menu display, and other dining-room areas.
Model presentation standards, engage warmly with guests, and maintain working knowledge of RH’s culinary and beverage offerings as a brand ambassador.
Partner with leadership to optimize seating flow, enhance the guest experience, and support overall business performance.

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

RH is seeking an engaging, service-minded Host to create an extraordinary first impression for our guests. In this role, you will set the tone for the entire dining experience, welcoming guests with warmth, guiding them through their visit, and upholding the highest standards of hospitality for which RH is known. The ideal candidate is detail-oriented, poised, and passionate about creating meaningful connections while delivering seamless, elevated service.

YOUR RESPONSIBILITIES

Create a warm and inviting environment by providing First Class Service that reflects RH’s standards of hospitality
Greet guest promptly and graciously, guide them to their table and ensure their experience begins and ends with exceptional care
Ensure a smooth arrival experience by managing reservations, guest flow, and seating arrangements through the restaurant’s reservation system
Maintain quality curation and organization of the host stand, coat closet, menu display, and all other dining room areas
Serve as a brand ambassador by modeling presentation standards, engaging warmly with guests, and maintaining working knowledge of RH’s culinary and beverage offerings
Partner with leadership to optimize seating flow, enhance the guest experience, and support overall business performance

OUR REQUIREMENTS

1+ year of related experience in guest-facing or hospitality-focused role
Professional proficiency in English, due to the international nature of our business and the need to communicate effectively with global teams and guests
Legal authorization to work in the country of application at the time of hire
Meets the minimum legal age required to serve alcohol, work designated shifts, and perform the full scope of role responsibilities in accordance with local labor and safety regulations
Flexibility to work weekends, holidays, and variable shifts as business needs require
Commitment to high standards of personal appearance, including adherence to uniform policies, grooming, and hygiene practices, ensuring a polished and professional presentation

PHYSICAL REQUIREMENTS

Frequent stooping, bending, and reaching, both overhead and below counter height
Standing and walking for extended periods throughout the workday without a seated workstation
Safely ascending and descending stairs, with or without carrying food, beverages, or service equipment
Visually navigating dining spaces with variable lighting, including identifying guests, reading reservation screens, monitoring table turns, and observing dining-room activity
Hearing and responding to verbal communication in an environment characterized by elevated sound and movement
Using wireless audio devices, such as earpieces, to support communication, coordination, and multitasking in a fast-paced restaurant environment
Lifting and moving items up to 25 kgs using appropriate equipment and safe handling techniques

Pay Range: €25,000–€28,000 Annually

RH

Host

About the Job

Requirements

Responsibilities

About the Company

RH

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