Concord Servicing

Cloud-native loan servicing platform provider

Quality Assurance Engineer

Test Automation EngineeringConfirmed live in the last 24 hours

Full-timeMexico City, CDMX, MexicoNo salary listedHybrid

About the Job

Requirements

Experience with Playwright, Selenium, Cypress, or a similar automation tool.
Hands-on experience using AI tools such as Claude or GitHub Copilot to write, review, and debug tests and code.
At least 4 years of experience in software quality assurance, including test automation.
Working knowledge of C#, SQL, and JavaScript.
Strong manual and exploratory testing skills.
Strong English communication skills, verbal and written.

Responsibilities

Test new features, changes, and product scripts in Link, including payments, fees, installments, deferments, and statements, before they reach clients.
Build scenario-based tests that verify balances and payment allocations for common and edge-case loan activity.
Maintain the automated Playwright (C#) test suite and keep the regression suite that runs on every pull request reliable.
Use AI tools to speed up test creation and debugging, and review AI-generated tests to confirm they catch real problems.
Write clear bug reports and track defects through to resolution.
Validate client data migrated from the legacy system into Link.
Write SQL queries to compare balances, payments, and account details across environments.
Document test plans and results so business and user acceptance testing stakeholders can review them.
Work with developers, implementation, and configuration teams to understand requirements and changes.
Review requirements and acceptance criteria early to identify gaps and risks.
Communicate testing progress, issues, and results clearly to technical and non-technical stakeholders.

Desired Qualifications

Experience with data migration testing, API testing, or GitHub Actions.

QA Engineer

Concord Servicing · Mexico City, Mexico (Hybrid) · Full-time · Posted 2026-11-03

Workplace: hybrid

Department: Information Technology

Description

Concord Servicing is a technology-driven leader in loan administration, payment processing, portfolio analysis, reporting, and delinquency management with decades of industry expertise. As we launch Link—our groundbreaking new platform—we’re building a dedicated in-house QA team to ensure exceptional quality and reliability for our clients. From core platform features to seamless client migrations, our QA function is critical to our platform’s success.

The QA Engineer is a hands-on technical role responsible for ensuring the quality and reliability of Concord’s Link platform. Reporting to the QA Manager, you’ll test core features and client-facing workflows, validate data integrity during migrations, design and maintain automated test suites (Playwright framework and regression testing), and collaborate with developers, implementation, and configuration teams to identify and resolve issues before they impact clients. This position plays a key role in delivering a seamless experience to our user base and is essential to Link’s successful adoption.

Responsibilities:

Testing and Automation (Primary Focus)

Test new features, changes, and product scripts in Link (payments, fees, installments, deferments, and statements) before they reach clients.
Build scenario-based tests that verify balances and payment allocations for common and edge-case loan activity.
Maintain the automated Playwright (C#) test suite and keep the regression suite that runs on every pull request reliable.
Use AI tools to speed up test creation and debugging, and review AI-generated tests to confirm they catch real problems.
Write clear bug reports and track defects through to resolution.

Client Migrations

Validate client data migrated from our legacy system into Link.
Write SQL queries to compare balances, payments, and account details across environments.
Document test plans and results so business and UAT stakeholders can review them.

Collaboration (Supporting Role)

Work with developers, implementation, and configuration teams to understand requirements and changes.
Review requirements and acceptance criteria early to identify gaps and risks.
Communicate testing progress, issues, and results clearly to both technical and non-technical stakeholders.

Requirements

Experience with Playwright, Selenium, Cypress, or a similar automation tool (required).
Hands-on experience using AI tools such as Claude or GitHub Copilot to write, review, and debug tests and code (required).
4+ years of experience in software QA, including test automation.
Working knowledge of C#, SQL, and JavaScript.
Strong manual and exploratory testing skills.
Experience with data migration testing, API testing, or GitHub Actions a plus.
Strong English communication skills (verbal and written).

------------- Only English Resumes will be considered -------------

Benefits

Grocery Vouchers
Internet Bonus
Medical Insurance
Life Insurance
Dental Insurance
Law Benefits

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About the Company

Concord Servicing

Cloud-native loan servicing platform provider

Concord Servicing provides credit administration solutions for originators, lenders, and institutional investors in specialty finance. It runs ConcordLink, a cloud-native, API-first platform that handles onboarding, real-time data, and portfolio management across loan servicing, collections, capital markets administration, and reporting. The company differentiates itself by owning its technology and offering end-to-end services alongside experienced operations, augmented by acquisitions like Orion First and Finley Technologies to expand into equipment and commercial finance and enhance credit management capabilities. Its goal is to streamline and unify credit administration workflows by serving as the central platform for managing credit portfolios across multiple markets.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Arizona, United States
Founded: 1988

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