DevOps Engineer - System Administrator

We are looking for a DevOps Engineer/System Administrator to join our DevOps team, with a focus on supporting and maintaining the Esri ArcGIS Enterprise Suite. Desired candidates should have knowledge of industry-standard technology tools, a strong computer science background, and experience supporting complex, mission-critical systems.

Members of the DevOps team are responsible for:

• System analysis of current environments and development of plans for enhancements and improvements, including ArcGIS Enterprise deployments

• Production support for mission-critical systems and applications, including ArcGIS Portal, ArcGIS Server, GeoEvent Server, ArcGIS Data Store, and related services

• Troubleshooting and resolving errors by running diagnostics, documenting problems and resolutions, prioritizing issues, and assessing operational impact

• Managing, evaluating, and installing patches on Windows and Linux systems, including Esri software and dependent components

• Performing cloud deployment and management, including hosting and scaling ArcGIS Enterprise environments

• CI/CD management and deployment, including automation of infrastructure and application updates where applicable

• Performance assessment, monitoring, and recommendation of performance enhancements for both infrastructure and geospatial platforms

• Infrastructure management for multiple disconnected networks, including geospatial systems operating in restricted environments

• Continuous testing at various stages of the development cycle to ensure system stability and reliability

• Writing and maintaining system, deployment, and operational documentation

• Supporting the implementation and maturation of a DevOps culture, including automation, monitoring, and continuous improvement

The selected candidate will be responsible for the administration, maintenance, and support of multiple servers in both unclassified and classified environments, including ArcGIS Enterprise infrastructure. The candidate will also be responsible for implementing operating system and platform enhancements to improve reliability, security, and performance.

This role participates in a shared 24x7 on-call rotation to support critical systems. On-call responsibilities are distributed across the team on a rotating basis, including occasional evenings, weekends, and holidays.

Required: 

• (5) years' experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required. A Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor’s degree.

• DoD 8570 compliance with Information Assurance Technical (IAT) Level I required; Level II desired

• Current understanding of best practices and application of system security measures

• Experience with Windows and Linux servers (patching, troubleshooting, security)

• Ability to troubleshoot and resolve operational problems independently

• Experience with renewing and replacing PKI (Public Key Infrastructure) certificates

• Experience with Windows server security (Nessus, UAM, CYBORGBUNNY, LATTEART)

Desired: 

• Experience with Esri’s ArcGIS Enterprise software stack

• Experience with AWS

• Knowledge of CI/CD concepts

• Knowledge of PowerShell

The estimated salary range for this position is between $165,000-$185,000 (annualized USD). This range reflects the typical pay for the role and is one part of the company's comprehensive compensation package. Actual salaries are influenced by several factors, such as location, the individual’s education, skills, experience, and competencies, as well as contract affordability and organizational needs.