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Accenture

Advises businesses and runs their technology

HR Service Delivery Analyst

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • Ensure process controls are followed and maintain, validate, and update process documentation to meet documentation requirements.
  • Perform root cause analysis on issues and suggest corrective actions for current remediation and future controls.
  • Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.
  • Participate in knowledge transfer for processes and clients and acquire in-depth process knowledge as a subject matter expert.
  • Read, understand, and analyze client processes and business rules as a subject matter expert.
  • Execute processes accurately and on time as a hands-on processor.
  • Master assigned processes and help team members resolve process-related queries.
  • Escalate issues and seek advice when faced with complex issues and problems.
  • Pay close attention to the quality of written and verbal English skills within the team.
  • Have any graduation degree.
  • Have 3 to 5 years of experience.

Responsibilities

  • Develop a deeper understanding of employee and organization data management processes and use expertise to solve specific workforce management problems.
  • Train and develop the team's functional knowledge, administer satisfaction surveys, and provide general support and communication to client employees.
  • Provide and manage human resources services and information to employees, including employee support, benefits administration, onboarding, payroll, and other HR-related functions.
  • Analyze and solve lower-complexity problems.
  • Interact day to day with peers within Accenture before updating supervisors.
  • Work with moderate instruction on daily tasks and detailed instructions on new assignments.
  • Make decisions that affect own work and may affect the work of others.
  • Work as an individual contributor on a team with a focused scope of work.
  • Work rotational shifts as required.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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