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Save On Foods

Grocery retailer supporting local communities

Head Chef

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeNorth Vancouver, BC, CanadaIn-person

About the Job

Requirements

  • A minimum of 5 years of experience in a high-volume restaurant in a supervisory role.
  • Food Safe Certification.
  • Serving it Right Certification.
  • Experience and/or knowledge in achieving sales targets and profitability.
  • Experience and/or knowledge in executing merchandising plans and creating in-store displays to drive sales.
  • Experience and/or knowledge in human resources, including training, development, coaching, and mentoring.
  • Experience and/or knowledge in employee and labour relations and the collective agreement as it relates to scheduling.
  • Experience and/or knowledge of health and safety policies, procedures, and safe work practices.
  • Proficiency with computer applications.
  • Ability to communicate and collaborate, take initiative, and demonstrate emotional intelligence.
  • Strong leadership and coaching skills.
  • Passion for cooking and serving high-quality food.
  • Comprehension and interpretation of financial information.
  • Ability to thrive in a fast-paced, dynamic environment while providing excellent customer service.
  • Initiative and an entrepreneurial mindset.
  • Open availability.
  • Ability to lift up to 50 pounds, stand for long periods, and work in hot or cold environments.

Responsibilities

  • Lead the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on customer-first service.
  • Deliver operational excellence through customer experience, health and safety, food safety, and merchandising.
  • Be accountable for overall department performance, including financial results, team engagement, and operational standards.
  • Engage and retain team members through recruitment activities, training, performance management, rewards and recognition, succession planning, administration of the collective agreement, and conflict resolution.
  • Partner with the Corporate Chef to develop and implement new programs, vendor partnerships, and recipes and procedures.
  • Communicate key messages and business objectives to department team members, ensuring alignment with organizational goals.
  • Review and analyze financial reports, identify opportunities to improve performance, and present key performance indicators to the management team.
  • Analyze department business and human-resources metrics and dashboards.
  • Implement strategies to grow sales and customer loyalty using knowledge of the community and food-industry trends.
  • Maintain cleanliness standards throughout the kitchen and restaurant seating area, leading by example.
  • Lead product ordering and department inventory counts and period-end processes, and resolve issues as required.
  • Perform job duties throughout the department as needed.

Desired Qualifications

  • Red Seal Certification.
  • Post-secondary education in a business-related field.

About the Company

Save On Foods

Grocery retailer supporting local communities

Save-On-Foods operates Western Canada’s grocery stores as part of the Pattison Food Group, employing about 22,000 people across British Columbia, Alberta, Saskatchewan, Manitoba and the Yukon. The chain emphasizes value, customer service, and community support, including nearly $50 million donated to children’s hospitals and about $3 million annually to food banks, funded through its supplier partners, team members, and customers. It focuses on delivering Always Customer First service as part of its core values of service, people, innovation, fun and integrity, and aims to be the most loved and trusted employer, partner, corporate citizen, and retailer in Canada.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Langley, Canada
Founded
1915

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