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Career TEAM

Workforce development consulting with government software

Case Manager

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeStaten Island, NY, USA$55k /yr

About the Job

Requirements

  • A bachelor's degree in social work, social services, counseling, business administration, or a related field, or at least two years of experience in workforce development-related case management services with a professional certification.
  • Experience working with populations similar to the PACE program's clients and understanding their circumstances.
  • Prior experience developing, evaluating, and implementing milestone-driven service plans.
  • Ability to identify community resources and services and connect clients to them.
  • Strong interpersonal skills to build trusting relationships.
  • Effective communication, listening, and coaching skills.
  • Proficiency in Microsoft Office and other relevant software.
  • Ability to submit accurate written forms and reports.
  • Time management skills to meet deadlines and work under pressure.
  • A valid driver's license.

Responsibilities

  • Manage a portfolio of clients by motivating their education, training, and job-search efforts, coaching them through barrier removal and professional development, and supporting job placement leading to self-sufficiency.
  • Use a human-centered approach to case management that recognizes each client's unique needs, abilities, and circumstances.
  • Develop and manage working relationships with clients, governmental agencies, employment partners, service providers, and other stakeholders.
  • Identify and help mitigate barriers to program participation, including health, mental health, housing, childcare, and domestic violence issues.
  • Maintain an updated client database, track client engagement in services, and accurately document case-management activities in the State database daily.
  • Coach and mentor clients through personal and professional development using workshops, Career EDGE, and appointments.
  • Prepare reports of activities and achievements.
  • Perform other tasks as assigned.

Desired Qualifications

  • Multilingual proficiency.

About the Company

Career TEAM

Workforce development consulting with government software

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
North Haven, CT
Founded
1996

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