About DUAL

Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies (or MGAs) with US$3.4bn GWP.

DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients.

Role overview

We’re looking for an experienced and proactive Executive Assistant to join us on a 12-month contract.

This is an exciting opportunity to become a trusted partner to our remotely based Chief Underwriting Officer (CUO), while working closely with the and contributing to our locally based Executive Assistant team. You’ll play a key role in keeping priorities moving, supporting strategic initiatives and helping our leadership team operate at their best. No two days are the same! From coordinating executive activities and underwriting projects to supporting carrier engagement, business reporting and workplace experience initiatives, you’ll be at the centre of a fast-paced and collaborative environment.

This role is ideal for someone who enjoys building relationships, bringing structure to complexity and taking ownership of a diverse portfolio of work. This is an exciting opportunity for someone who thrives in a dynamic environment, enjoys balancing a variety of responsibilities, and takes pride in making a meaningful impact behind the scenes.

About you

We’re looking for someone who has previously worked in an Executive Assistant role and understands the pace, discretion, and adaptability required to support senior leaders effectively.

You’ll bring:

Proven experience providing high-level executive support in a fast-paced environment
Outstanding organisational skills and the ability to expertly manage competing priorities
Strong stakeholder management skills, with the confidence to engage and build trusted relationships with senior stakeholders across the business, clearly communicating priorities and driving outcomes
A proactive attitude and the confidence to anticipate needs, solve problems, and at times take initiative with minimal direction and be an independent worker
Excellent communication skills and the ability to translate complex information into clear, engaging content and presentations
High attention to detail and a natural ability to coordinate multiple projects and stakeholders simultaneously
Strong Microsoft Office skills (Outlook, PowerPoint, Word and Teams) and experience using Monday.com

Most importantly, you’ll be someone who enjoys being a trusted partner, takes ownership of your work, and is passionate about helping others succeed.

What do we offer in return?

A career that you define.

Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that.

What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

Our culture: people first

Our core values dictate how we live and work. We’re a group with independence and people at its heart – and a home for talent with a unique culture: the biggest small company in the world.

Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success.

Diversity and inclusion

At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect.

We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support.

Fixed Term Contract (Fixed Term)

About the company

Howden operates as a global insurance intermediary that distributes insurance products and services through retail and specialty broking, reinsurance broking, and underwriting. It uses a tech-enabled B2B distribution model to connect clients with insurers and provide tailored risk management and insurance solutions, while growing through acquisitions such as Barnett Waddingham and ARM Group to broaden capabilities like captive management. Its approach combines a broad mix of channels with strategic acquisitions to expand into new markets, including Asia and Japan, differentiating itself from peers. The aim is to extend global reach, deepen service offerings, and become a comprehensive end-to-end insurance distributor for corporate and multinational clients.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$4.1B

Headquarters

London, United Kingdom

Founded

1882

Get referred to Howden

See people who can refer or advise you

Simplify's Take

What believers are saying

Howden lined up Sir Jeremy Darroch on September 30, 2026, advancing IPO readiness.
John Zern joined U.S. health and benefits in September 2026, accelerating employer-market penetration.
Wrexham’s September 17, 2026 Commercial opening shows continued local expansion and hiring momentum.

What critics are saying

WTW, IMA, USI, and Marsh lawsuits in 2026 expose aggressive team-poaching and injunction risk.
Sir Jeremy Darroch’s September 30, 2026 chairman talks signal float pressure and governance distraction.
U.S. expansion triggered client departures and retaliation claims; one bad ruling damages recruitment economics.

What makes Howden unique

Howden combines retail, specialty, reinsurance, and underwriting under one global distribution platform.
Barnett Waddingham rebranded into Howden on September 8, 2026, expanding pensions and benefits depth.
September 2026 hires for AI, platform, and U.S. health benefits sharpen Howden’s specialist engine.

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Benefits

Flexible Work Hours
Hybrid Work Options
Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match

Growth & Insights and Company News

6 month growth

1 year growth

16%

2 year growth

20%

Insurance Edge

Oct 23rd, 2026

Howden teams up with Uris on pet insurance.

Howden teams up with Uris on pet insurance. Howden, a leading global insurance intermediary group, has launched pet insurance in partnership with Uris Group, offering access to a range of cover levels designed to help protect clients' pets and manage unexpected veterinary costs. The lifetime cover provides ongoing protection for pets, including veterinary fees for illness and injury, alongside a range of additional benefits such as third-party liability, emergency boarding, holiday cancellation and support if a pet is lost or stolen. Multi-pet discounts are also available, helping households with more than one pet access protection while managing costs. Clients can also access 24/7 app and online veterinary advice through FirstVet, providing expert information and support on a range of pet health concerns, from minor illnesses and injuries to nutrition and behaviour questions. Mike Dalby, CEO of Consumer, Howden, said: "Insurance Edge is committed to helping its clients protect what matters most in life, and pets are no exception. For many, pets are cherished family members, and pet owners value trusted advice and reliable cover that helps them manage unexpected costs with confidence. "We're delighted to partner with Uris Group (UGL) to launch pet insurance, adding to our wide range of personal insurance products. By combining our expertise, we're making it easier for clients to access cover that will take care of their pet's needs. The partnership reflects our commitment to working with specialist providers to bring greater choice and value to clients across the UK." UGL is providing Howden with both product and administration, and Group Commercial Director Nick Sharp said Pet is a key element of the Group's plan for growth." "UK pet insurance is forecast to grow by double digits during the rest of this decade, and, in light of this, UGL has built market-leading product development and TPA capability to support Howden. We look forward to helping Mike and his team make a resounding success of our new partnership." Named Insurance Broker of the Decade* and rated 4.8/5 on Trustpilot by personal lines clients across more than 73,000 reviews, Howden combines specialist expertise with local service to support customers across the UK. The launch of pet insurance further strengthens Howden's personal lines offering and reflects its commitment to helping clients protect the things that matter most.

Advertisement Shout

Oct 22nd, 2026

Howden launches Employee Benefits & Pension business in Sweden led by Henrik Mohlin.

Howden launches Employee Benefits & Pension business in Sweden led by Henrik Mohlin. Howden, the global insurance intermediary group, has launched a dedicated Employee Benefits (EB) & Pension business in Sweden, led by Henrik Mohlin, who has been appointed Head of Employee Benefits & Pension. The newly launched business broadens Howden's Employee Benefits proposition for Swedish corporate clients and enhances Howden's global employee benefits and pensions advisory practice, which now employs 4,000 experts across 40 countries and delivers total combined revenues exceeding £500 million. In his new role, Mohlin will build and lead the Swedish EB and Pension team, setting its strategic direction and shaping its commercial proposition to develop solutions that respond to the needs of Swedish employers and their people. He brings more than 15 years of experience in the Swedish insurance sector, spanning life insurance, occupational pensions and strategic business development. He joins Howden from Max Matthiessen, where he served as Business Specialist Life & Pension. Prior to that, he spent nearly a decade at Folksam, where he most recently served as Sales Lead for the intermediary market. Marie Gustafsson, Chief Executive Officer, Howden Sweden, said, "The launch of its Employee Benefits & Pensions business is an important addition to its capabilities, and Henrik brings the leadership, experience and market insight needed to build this capability for the long term. Advertisement Shout has developed a strong corporate insurance offering in Sweden, and the time is now right to launch in the local life market by growing its capabilities to include its clients' people agenda - helping them, as employers, strengthen their business, attract and retain talent, and respond to changing employee expectations. Mohlin commented, "As the market evolves, employers increasingly expect advice that is closer to their business, more flexible and tailored to their needs. Its ambition is to build a genuine challenger in the Swedish market by delivering exceptional client focus, expertise and long-term value. The energy and momentum behind Howden's global Employee Benefits and Pensions division is phenomenal, and I am excited to get started and build a business that makes a real difference for Swedish organisations and their people. Mark Ramsook, Managing Director, Global Growth Solutions, Howden Employee Benefits, said, "Sweden completes our Nordic footprint and fills an important gap in our Employee Benefits and Pensions capability across Europe, marking another important step in the continued growth of our global practice. Our ambition is to be the Employee Benefits & Retirement advisor of choice for domestic and multinational clients, built on strong domestic capabilities connected through our global practice and multinational client capabilities. Henrik brings exactly the local knowledge, commercial judgement and relationships we need to build that capability in Sweden." Spread the love

InsuranceAsia News

Oct 22nd, 2026

Howden adds Yuchen Yang to china M&A team in Beijing.

Howden adds Yuchen Yang to china M&A team in Beijing. Howden has appointed Yuchen Yang as an associate director within its M&A team in Beijing, according to a LinkedIn post from senior M&A director for Asia, Blossom Lim. Yang joins from energy Io... To continue reading the full article and get full access to the InsuranceAsia News platform, please enquire about a subscription. Your company may already have a corporate license in place. * Asia insurance rates fell 6% in Q3, extending decline to 11th straight quarter: Marsh * October 23 Property insurance rates fell 7%, while financial and professional lines and cyber insurance rates declined 6%. * Pacific insurance rates dropped 12% in Q3 as soft market persists * October 23 The 11th straight quarter of falling insurance rates is led by a 14% drop in property, according to Marsh's Global Insurance Market Index. * Aviso Specialty taps Ashish Bhattacharya as Pacific head of real estate * October 22 He previously led Lockton's real estate business in Australia. * Oneglobal ships in Maxence Servelle to lead Asia cargo * October 22 Singapore-based Servelle joins from Diot-Siaci, where he was Asia head of marine cargo. Partner Content * Beazley | Navigating geopolitical risks at sea Maritime shipping faces growing geopolitical threats - missiles, drones, GPS interference, and cyber sabotage - requiring better intelligence, crew welfare, and resilience measures. * Zurich | Why resilience will define the winners of Asia's clean energy transition Planning for future conditions from the outset can improve operational reliability, reduce potential disruption and protect long-term asset value. * Sedgwick | Captives in Asia: From Niche Solution to Strategic Risk Platform Captive insurance has evolved from niche tool to strategic risk infrastructure in Asia, with connected claims data seen as key to unlocking its full value. * BlackRock | Rethink the rules: how TAA and ETFs are reshaping portfolio construction BlackRock's Daniel Caderas and MSCI's Raman Aylur Subramanian explain why tactical asset allocation (TAA) and exchange-traded funds (ETF) have become essential as global markets fragment and static allocations lose their reliability.

InsuranceAsia News

Oct 20th, 2026

Ergo Insurance appoints Prasirt Rerkumnuaychok as chief distribution officer.

Ergo Insurance appoints Prasirt Rerkumnuaychok as chief distribution officer. Ergo Insurance Thailand has appointed Prasirt Rerkumnuaychok as chief distribution officer, effective from last Friday, according to a LinkedIn update. The appointment is part of "Ergo Thailand's ongo... To continue reading the full article and get full access to the InsuranceAsia News platform, please enquire about a subscription. Your company may already have a corporate license in place. * 'Full-circle moment' as Kathleen Warden returns to Chubb as head of ANZ P&C * October 20 She is a well known name in Australia's insurance industry, having previously served as CEO of AIG Australia. * Exclusive: MG Geraghty hires Howden's Phil Steel as head of business development * October 20 Steel, who starts his new role on Tuesday, was previously an associate director at Howden Hong Kong. * Specialist Risk Group Australia adds Simon McMahon to credit, political risk team * October 20 Sydney-based McMahon joins as a partner from Aon, where he was part of the structured credit and surety solutions team. * Marsh hires Sulav Saha as head of digital for Pacific region * October 19 He was previously with Aon for more than five years. Partner Content * Zurich | Why resilience will define the winners of Asia's clean energy transition Planning for future conditions from the outset can improve operational reliability, reduce potential disruption and protect long-term asset value. * Sedgwick | Captives in Asia: From Niche Solution to Strategic Risk Platform Captive insurance has evolved from niche tool to strategic risk infrastructure in Asia, with connected claims data seen as key to unlocking its full value. * BlackRock | Rethink the rules: how TAA and ETFs are reshaping portfolio construction BlackRock's Daniel Caderas and MSCI's Raman Aylur Subramanian explain why tactical asset allocation (TAA) and exchange-traded funds (ETF) have become essential as global markets fragment and static allocations lose their reliability. * BlackRock | Infrastructure comes of age for insurers Are insurers capturing full value from the asset class? BlackRock shares its perspective.

Insurance Business

Oct 16th, 2026

Howden Australia hires ex-Marsh claims chief Osborne.

Howden Australia hires ex-Marsh claims chief Osborne. Osborne brings legal, claims leadership and governance experience to Howden's Australian business 16 Oct 2026 Howden Insurance Brokers Australia has appointed Catherine Osborne (pictured) as its head of technical & claims, the broker said in a LinkedIn post on Thursday. Howden said Osborne brings deep experience across insurance law, claims leadership and governance. It said her expertise and commitment to client service strengthen its ability to support clients when it matters most. Osborne said she is passionate about helping clients before and after a loss or claim. She said she looks forward to partnering with Howden's clients to share her technical expertise, and described the firm as an "energetic, dynamic and entrepreneurial organisation which prioritises people, clients and relationships." Osborne most recently held the role of chief claims officer for Marsh Pacific. Industry colleagues congratulated her in the comments, including David Lee, a partner at Clyde & Co Australia, and Angus Kench, head of commercial claims at Munich Re Specialty Global Markets. Kench called it a great appointment. A legal and claims background. Marsh announced Osborne's appointment to the newly created role of chief claims officer, Pacific, in December 2021. Previously, she joined law firm Polczynski Robinson with vast experience as a lawyer and company director. Marsh's profile says she spent 20 years as a law firm partner before joining the broker. In that time she acted for finance and insurance clients on professional indemnity, directors' and officers' litigation, cyber risk, privacy, liability, construction claims and class actions. It says she worked on matters involving ASIC, APRA, the ATO and the ACCC, and has experience with royal commissions including HIH and financial services. She also served nine years as a non-executive director of Zurich Australian Superannuation, according to the profile. Why claims expertise matters to brokers. Claims handling showed the biggest gain in Insurance Business Australia's Top Insurance Brokers report for 2025. The report attributed the improvement to industry investment in claims advocacy and technology. It said clients increasingly see brokers as essential allies during stressful claim events. Howden launched in Australia as a broker in March 2021. It named Matt Bacon CEO that June, alongside Stuart McKellar as head of commercial and affinity and Nick Chubb as head of financial lines. All three came from Marsh. Howden said at the time that the Australian business would focus on specialist segments including financial lines, corporate risks, commercial and affinity, workers' compensation, group risk and alternative risk transfer. Group CEO David Howden said Australia had been a key strategic market since the group launched DUAL in 2004.

Howden

Executive Assistant

About the job