Front Desk Coordinator - Administrative and Support Services
No salary listed
Junior
Associate's
Minot Air Force Base, ND, USA
In PersonOn-site at Minot Air Force Base; base access and a base vehicle pass are required.
Administrative & Executive AssistanceReception & Front Desk
About the job
Requirements
- High school diploma or equivalent is required.
- Two or more years of experience in front desk operations, customer service, or administrative support.
- Strong customer service orientation and ability to interact professionally with military personnel, family members, staff, visitors, and government officials.
- Working knowledge of office administrative functions, data entry, and records management.
- Ability to maintain confidentiality and security protocols when handling sensitive information.
- Proficiency with Microsoft Office applications and familiarity with government scheduling and database systems.
- Strong verbal and written communication skills.
- Ability to organize and manage multiple tasks, schedules, and administrative duties.
- High attention to detail for accurate data entry, record-keeping, and report generation.
- Ability to work independently and efficiently under minimal supervision while maintaining a professional demeanor.
- Ability to solve problems, handle unexpected situations, and address visitor needs promptly.
- Ability to stand for long periods and operate multi-line telephones, copiers, computers, and other office equipment.
- Must obtain a base vehicle pass and comply with North Dakota Motor Vehicle Department regulations.
- Must adhere to military protocol when interacting with uniformed personnel and officials.
- Must complete initial and recurring security training and periodic refresher training.
- Must obtain and maintain base access clearance according to Minot Air Force Base security requirements.
Responsibilities
- Serve as the primary point of contact for visitors, military personnel, and family members entering the Military Family & Readiness Center.
- Greet and assist visitors courteously and professionally while maintaining a welcoming and secure environment.
- Answer and direct phone calls, emails, and in-person inquiries to appropriate staff or departments.
- Maintain an organized front desk and ensure information materials are current and accessible.
- Schedule and manage appointments, meetings, and events using government scheduling systems.
- Verify visitor credentials and direct visitors through entry procedures in compliance with Air Force Instruction 31-101 security regulations.
- Manage visitor logs, security check-ins, and access documentation as required by Department of Defense 5200.1-R.
- Enter data accurately in government systems and handle documentation confidentially.
- Generate and maintain electronic and physical front-desk records, including daily visitor reports and appointment logs.
- Provide administrative support by filing, preparing correspondence, managing office supplies, and distributing mail.
- Support event and workshop coordination by registering attendees, preparing materials, and setting up meeting spaces.
- Comply with military regulations, confidentiality policies, and operational standards related to Military Family & Readiness Center functions.
- Secure government-issued materials, electronic devices, and documents at the end of each work period.
- Work extended hours when required during special events, mission-critical operations, or high-traffic periods.
Desired Qualifications
- An Associate’s degree in Business Administration, Office Management, or a related field is preferred.
- Understanding of military base operations and security procedures is preferred.
- Experience working in a military, government, or high-security environment is a plus.
- Previous experience handling secure records and sensitive data is preferred.
About the company
ProSidian Consulting provides management and operations consulting to private companies, Fortune 1000 enterprises, and government agencies. It uses industry-aligned services across six practice areas: Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Human Capital, delivered by multidisciplinary teams. The firm connects strategy to execution with On-Demand Resources and targets drivers of economic profit—growth, margin, and efficiency—across assets, processes, policies, and people. Its goal is to help leaders design and execute operations that increase value for customers and improve return on invested capital.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Charlotte, North Carolina
Founded
2008
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Simplify's Take
What believers are saying
- ProSidian posted multiple NSF HR analytics roles in April 2026.
- June 2026 contract data shows $4.0M obligated across repeat federal buyers.
- GSA MAS validity through 2032 supports continued federal selling capacity.
What critics are saying
- PrimeRFP shows 41% of obligations came from NSF in June 2026.
- Eighty percent of obligations were not openly competed, risking renewal shocks.
- Without new federal recompetes, the firm risks collapse from contract loss.
What makes Prosidian Consulting unique
- ProSidian held a GSA MAS contract through May 17, 2032.
- ProSidian sells federal consulting across NSF, DoD, DOE, and Treasury.
- ProSidian positions itself in human capital, compliance, energy, and risk work.
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Benefits
- Remote Work Options