Job Placement Specialist

Description

East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery.

The Job Placement Specialist provides job development and placement services to individuals recovering from chemical dependency and/or mental illness. Partners with community employers to make appropriate job matches, offers incentives to employers, and attends community meetings to promote services.

 In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer.  

Responsibilities

• Completes intake for new referrals and submits appropriate documentation to funders  (e.g., ACCES, NY SOARS) within required timelines.
• Assesses job readiness, teaches job seeking skills, and develops individualized employment plans.
• Consults with East House Career Counselors and acts as an agency resource on community job trends and opportunities.
• Serves as a liaison to ACCES, NY SOARS, and other organizations for job placements.
• Coordinates timely intake meetings and reports submission per funder guidelines.
• Facilitates job placements and submits placement documentation within 9 months of referral.
• Provides post-placement support and job retention skills training.
• Addresses employment-related challenges including transportation, childcare, or on-the- job issues.
• Contacts and maintains relationships with employers to support job placements.
• Informs team of job openings and assists with referrals for NY SOARS clients.
• Enters accurate data in WITS and submits monthly billing summaries.
• Attends NY SOARS provider meetings and shares updates.
• Maintains documentation to meet agency and funder requirements.
• Tracks contracts and employment outcomes; completes monthly reporting to ACCES and NY SOARS.

Other Duties

• Follows all applicable policies, federal and state laws, and East House compliance standards.
• Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. 

Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice.

COMPETENCIES 

Alignment with East House Values 

• Humanistic, Collaborative, Optimistic, Progressive, Integrity. 
• Represents the organization professionally and aligns with its mission. 
• Performs work with integrity and in compliance with established processes, procedures, and regulations. 

Accountability 

• Takes responsibility for all work activities and personal actions. 
• Follows through on commitments; implements decisions that have been agreed upon. 
• Maintains confidentiality with sensitive information. 
• Acknowledges and learns from mistakes without blaming others. 
• Recognizes the impact of one’s behavior on others.  

Commitment to Belonging, Respect, and Building a Supportive Community 

• Values and appreciates the unique backgrounds, experiences, and perspectives of every individual. 
• Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued. 
• Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust. 
• Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns.  

Working Conditions/Work Environment 

Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility.   

Physical/Mental Demands 

The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. 

Reasonable Accommodation  

East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. 

EEO Statement 

East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. 

Requirements

Desired Qualifications 

Education and Experience 

• Bachelor’s degree in Human Services or related field. 
• At least 2 years paid job readiness training, job placement, and/or career counseling experience. 
• Equivalent experience in lieu of education. 

Licenses/Certifications

• Valid NYS driver’s license, safe driving record, and access to a personal vehicle for work purposes.

Other Skills/Abilities

• Ability to assess job readiness, teach, coach and motivate clients to obtain and retain employment.
• Knowledge of various job types and employment settings.
•  Basic computer literacy including email, online searches, and document handling.
• Intermediate Microsoft Word and Excel skills (e.g., tables, graphs, mail merge, formatting).
• Experience using multiple database systems.