Provider Success Manager
Arizona
Posted on 10/3/2023
INACTIVE
Regard

51-200 employees

AI patient diagnosis software
Company Overview
Regard’s mission is to modernize medicine through software that enhances the workflows of physicians and enables them to provide the best health outcomes. Regard aggregates a patient’s entire medical history and their software recommends diagnoses, automates note taking, and captures missed revenue. The company focuses on the small tasks so clinicians can focus on advancing healthcare.
AI & Machine Learning
Data & Analytics

Company Stage

Series A

Total Funding

$20.4M

Founded

2017

Headquarters

Los Angeles, California

Growth & Insights
Headcount

6 month growth

19%

1 year growth

-1%

2 year growth

45%
Locations
Arizona, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
CategoriesNew
Customer Success & Support
Requirements
  • 4+ years of experience in education, healthcare, software application end user education, or related field
  • Experience working with physicians or in a hospital setting preferred
  • Familiarity with adult learners, in-person and virtual training
  • Exceptional organizational skills
  • Able to confidently demonstrate using Regard within physician meetings
  • Required to travel at least 75% of the time
  • Must be located in Arizona
  • Required to be within an hour driving distance from a major airport
Responsibilities
  • Work with client leadership to identify ideal Alpha users
  • Schedule education/shadow and debrief sessions
  • Complete and post daily recap of each session including observations, issues feedback and support plan
  • Monitor utilization, prompt use as needed
  • Communicate resolution/status of feedback submitted
  • Obtain names and schedules of all providers who will be using Regard
  • Email product updates as they are released
  • On-site check-in/refresher sessions twice per year
  • Complete and post on-site recap
  • Email product updates as they are released
Desired Qualifications
  • Experience working with physicians or in a hospital setting
  • Familiarity with adult learners
  • Confidence in demonstrating the use of Regard within physician meetings