Full-Time

Quality Control Engineer III

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Senior

Huntsville, AL, USA

US Top Secret Clearance Required

Category
QA & Testing
Manual Testing
Quality Assurance
Required Skills
Python
Requirements
  • Experience with development programs and transition to production
  • Experience with ISO 9001 or AS9100 Quality Management Systems, strongly preferred
  • Experience applying audit standards, procedures and techniques, strongly preferred
  • Experience reviewing Python script for errors and inclusion of required test limits. Ability to write Python script required.
  • Familiar with IPC, J-STD, MIL and DOD Standards
  • Experience with configuration control
  • Experience with material traceability process and tools
  • Strong attention to detail
  • Strong analytical skills in root cause analysis, corrective / preventive action determination
  • Python Programming (Script) skills and experience.
  • Excellent organization and planning skills
  • Excellent verbal and written communication skills
  • Ability to accurately maintain records and documents in accordance with policies and procedures
  • Ability to work independently or as part of a team in a fast-paced environment and get along with others. Strong relationship building skills required.
  • Ability to apply review, interpret and ensure compliance to relevant contract quality notes
  • Proficient in use of Microsoft Office: Word, Excel and PowerPoint
  • Ability to summarize issues from collected data and present succinct summary in visual form
Responsibilities
  • Create quality plans for production ready products and products entering first production
  • Provide expertise for the preparation, evaluation, and assessment of documentation relative to processes encountered during the manufacturing, inspection, and test phases of programs
  • Work with production and inspection to solve issues, collect data and present meaningful metrics pointing to opportunities for improvement.
  • Create First Article Inspection documentation, perform process audits and be present in Production.
  • Build close relationship with assigned Program Manager, and Production Personnel.
  • Support PCA (Physical Configuration Audit) and FCA (Functional Configuration Audit)
  • Witness DVT and Qualification Testing
  • Review requirement validation objective evidence
  • Support FRACA (Failure Reporting Analysis and Corrective Action) for failures discovered during testing
  • Participate in Material Review Board process, as needed
  • Develop and implement new or improve existing internal operating procedures and work instructions
  • Review Python Test Script for errors, omissions, and the inclusion of test limits data.
  • Create Corrective Action Requests (CAR) and ensure timely resolution of corrective actions
  • Conduct Internal Audits and manage/maintain Audit Schedule
  • Perform review of documentation on final hardware to ensure accuracy, completeness and correct data is provided.
  • Perform final release of finished hardware and notify Quality Manager of clearance to ship.
Desired Qualifications
  • 5-7 years’ experience in Circuit Card Assemblies & Integration
  • 5-7 years’ experience in Mechanical Assemblies
  • DoD or Military Hardware Manufacturing Experience

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company works with clients to identify areas for improvement by using customer journey mapping and usability testing. They help businesses understand the advantages of digital transformation and then create and evaluate solutions that lead to improved customer satisfaction. With a team of 60 people across offices in Miami, Paris, Sao Paulo, and London, TSC is part of the larger Sitel Group, which has a vast network of over 75,000 employees worldwide. Their goal is to ensure that brands do not settle for mediocre customer experiences, but instead strive for excellence that drives better business outcomes.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in journey mapping.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies growth allows TSC to provide integrated CX solutions.

What critics are saying

  • Emerging CX agencies offering lower-cost solutions threaten TSC's market share.
  • Rapid AI tool evolution may outpace TSC's technological capabilities.
  • Stricter data privacy regulations could increase TSC's compliance costs.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for personalized experiences.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement