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MedStar Health

Not-for-profit health system delivering patient care

Field Registered Nurse Case Manager

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeWashington, DC, USA$89.1k - $162.8k /yr

About the Job

Requirements

  • A Bachelor's degree in Nursing is required.
  • At least 1 year of experience working in a social service or health care-related setting is required.
  • 1–2 years of experience working with people with developmental disabilities, HIV, behavioral health needs, or other related vulnerable populations is required.
  • An RN (Registered Nurse) state license or compact state license is required upon hire.
  • Knowledge of the home and community-based service system and how to access and arrange services.
  • Ability to conduct field-based member assessments up to 85% of the time.
  • Experience conducting Department of Health Care Finance needs assessments.
  • Cultural competency and the ability to provide informed advocacy.
  • Ability to interact professionally with physicians and other health care professionals.
  • Experience with section C.3.27.2 of the Department of Health Care Finance awarded contract.

Responsibilities

  • Integrate physical health, behavioral health, social, and environmental factors into a seamless, person-centered system of care.
  • Promote service and care planning that honors each member's priorities, goals, needs, and preferences.
  • Encourage enrollee engagement in person-centered service planning and use of planning teams with expertise in community integration, behavioral health, health, and wellness.
  • Use providers, community partners, and local resources to ensure comprehensive, coordinated, and culturally appropriate care for each member.
  • Support members in the least restrictive and most appropriate setting possible.
  • Use evidence-based practice guidelines, clinical pathways, technology solutions, and clinical decision support tools.
  • Provide case management for designated members, including self-direction, nursing home transition, transition of care, and utilization management activities; complete field-based assessments and identify needs-aligned activities and interventions.
  • Oversee daily, weekly, and monthly field case management functions, coordinate member assessments, and establish priorities; conduct clinical analysis, documentation, follow-up for clinical reviews, and related duties for the case-managed member population.
  • Prepare reports for managers on work in progress and address backlogs for resolution.
  • Inform members about annual assessments, person-centered planning, service alternatives and delivery options, self-direction, roles, rights including fair hearing rights, risks, and responsibilities; assist with fair hearing requests when needed and requested to protect members' health, welfare, and quality on an ongoing basis.
  • Collect member preferences, strengths, and goals to develop person-centered needs and reevaluate level of care annually or more frequently as needed.
  • Assist members with person-centered care plans.
  • Work with members to complete activities needed to maintain MedStar Family Choice D.C. eligibility.
  • Explore coverage for identified needs through medical assistance, Medicare, private insurance, and community resources.
  • Coordinate with individuals and entities involved in delivering physical, behavioral, and support services to members.
  • Support consistent execution and delivery of the MedStar Family Choice Model of Care through policies, procedures, training, quality oversight, and monitoring for staff and contracted field case managers.

About the Company

MedStar Health

Not-for-profit health system delivering patient care

MedStar Health is a not-for-profit health system serving Maryland and the Washington, D.C. region, with hospitals, ambulatory and urgent care centers, and a health research institute. It delivers medical care through a network of facilities and care teams, supported by ongoing education and research to inform everyday practice. It stands out through its Georgetown University academic partnership, large regional network, and emphasis on patient experience, education, and research. Its goal is to improve regional health by providing high-quality medical care and advancing medicine through education and clinical excellence.

Company size
10,001+
Company stage
Grant
Total funding
$29M
Headquarters
Columbia, MD
Founded
1999

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