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TradeLink

Delivery coordination platform with centralized documentation

Founder’s Associate - Operations & AI

Business OperationsConfirmed live in the last 24 hours
Full-timeMunich, GermanyNo salary listed

About the Job

Requirements

  • Built an AI or automation solution that other people use, and be able to demonstrate it.
  • Have initial experience in a startup, scale-up, consulting, or venture capital; internships, working-student roles, or founding a company count.
  • Review AI output before sharing it and be able to explain where the tools fail.
  • Write clear, concise memos and instructions that enable someone else to continue work independently.
  • Be comfortable with numbers and recognize when a calculation may be incorrect.
  • Handle confidential information carefully.
  • Speak German at native level and have good English proficiency.
  • Learn something new about AI every week and know what was most recently learned.

Responsibilities

  • Redesign and automate People and Finance processes, ensuring they run on time, include a review step, and identify errors before delivery.
  • Monitor operational spending and time to maintain efficiency; review tools, contracts, and workflows, identify duplication and process breaks, and manage cancellations, renegotiations, implementations, and simplifications.
  • Operate existing automations using Make, Claude, HubSpot, and GitLab, and build new automations for recurring work in sales, support, reporting, People, and Finance. Define success measures before each project, such as hours saved, fewer errors, or pipeline generated.
  • Run outbound campaigns for target accounts and customers, keep the path from inquiry to first meeting quick, and build account reporting systems for teams.
  • Contribute to AI-native customer self-onboarding by analyzing customer inquiries and identifying builds that can reduce support tickets.
  • Keep company knowledge—including positioning, personas, plays, and account maps—current and in use; show teams how to use it, measure adoption, and improve it when needed.
  • Improve standard People, Finance, and GTM processes and support the management team by examining workflows and outcomes so it can focus on important decisions.
  • Build solutions that save a team time each week.

Desired Qualifications

  • Experience in recruiting, People Operations, billing, or Finance Operations.
  • Experience independently running an outbound campaign.
  • Experience with Git and Markdown.
  • Some Python or SQL experience.
  • Experience with HubSpot.

About the Company

TradeLink

Delivery coordination platform with centralized documentation

TradeLink is a digital platform that coordinates and tracks deliveries for businesses. It centralizes information about past and upcoming deliveries, including status, history, and documents, so internal teams, third‑party logistics providers, and suppliers all share the same view. This helps prevent data silos and disputes by providing consistent, up‑to‑date updates to everyone involved. The system works by aggregating delivery data and documents into a single place, making it easy to monitor progress, spot delays, and review performance across warehouses and service providers. TradeLink differentiates itself from competitors by focusing on centralized documentation and transparency to reduce miscommunications and disputes, streamline coordination, and improve supplier and service provider performance. Its goal is to lower costs and increase warehouse capacity and efficiency by eliminating siloed information and enabling clearer, real‑time collaboration across the delivery network.

Company size
51-200
Company stage
Series A
Total funding
$16.5M
Headquarters
Munich, Germany
Founded
2020

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