CSN Collision
Car collision repair network in Canada
Auto Body General Manager
+ Relocation assistance
About the job
- Industry experience with all elements of the auto body repair process, including insurance industry guidelines.
- Understanding of the estimating process and estimating systems.
- Basic knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
- Required proficiency with the CCC Estimating System.
- Effective oral and written communication skills.
- Ability to handle multiple projects and assignments with attention to detail.
- Ability to work in a competitive environment while maintaining positive morale.
- Ability to commute to Gardena, California.
- Lead all body shop personnel and oversee shop operational performance, customers, and organization.
- Ensure the shop has the right talent in place and identify opportunities to upgrade staffing.
- Lead the team in meeting production goals by setting direction to maximize sales and profitability targets.
- Model outstanding customer service and hold the team accountable for delivering it.
- Educate and train teammates and customers on the collision repair process according to I-CAR and original equipment manufacturer standards, including insurance repair processing, payment procedures, repair and refinish techniques, parts options, and approximate repair time.
- Reinforce technical knowledge and proper tool use with the team.
- Prepare estimates in accordance with insurance company guidelines and accepted industry standards.
- Communicate with insurance appraisers throughout the repair process and update customers on repairs.
- Oversee daily shop-management processes according to company policies and ensure completion of operating-model tasks.
- Measure quality standards by inspecting in-process and pre-delivery repairs.
- Perform quality-control checks before and after vehicles are painted and before vehicles are delivered to owners.
- Maintain strong service with insurance accounts to preserve business relationships.
- Ensure safety and compliance regulations are followed according to company standards.
- Coach and develop teammates for future growth in the company.
- Make hiring decisions by identifying performance gaps, assessing staffing needs, and interviewing prospective employees.
- Assign labor and participate in human-resources activities for all center employees.
About the company
CSN Collision operates a network of over 200 collision repair centres across Canada, repairing more than 200,000 vehicles each year to like-new condition. Vehicles are repaired by trained technicians using standardized methods across the national network to restore structural integrity, alignment, paint, and finish. Its large national footprint and standardized high-volume repairs provide consistent service and quality compared with smaller independent shops. Its goal is to maintain leadership in Canada’s collision-repair market by delivering reliable, high-quality repairs that help customers get back on the road with confidence.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Canada
Founded
2002
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Simplify's Take
What believers are saying
- August 2026 CSN Advantage joined the network, extending Canadian footprint.
- June 2026 CSN Father's Day Car Show strengthened community visibility and local trust.
- CSN hired Kristle Bollans in 2026 to expand U.S. insurer sales.
What critics are saying
- March 2026 CSN v. Lift Auto Group exposed dependence on enforceable partner contracts.
- Lift's planned rebrand of 65 locations threatened CSN's royalty stream and brand consistency.
- Large partner defections would cripple CSN's network model and weaken its acquisition thesis.
What makes CSN Collision unique
- October 2025 ONCAP backed CSN, while founders retained ownership and operating control.
- CSN runs 400-plus locations across North America and Europe, creating dense insurer reach.
- March 2026 injunctions show CSN protects its brand, royalties, and partner discipline.
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Benefits
Health Insurance
Dental Insurance
Paid Holidays
Paid Vacation
Company News
Repairer retires: celebrating Guy Denis' 48-year career. April 10, 2026 A veteran collision repair professional is retiring after 48 years in the trade. Guy Denis, a long-serving technician and team fixture at CSN Turpin Capital Collision, officially retired this week after 48 years working at the facility. Co-owner Danny Frangione framed the departure as both a professional loss and a moment of personal joy, noting that Guy had spent his final stretch at the facility preparing the next generation. "He was incredible - someone you build a team around," Frangione said. "His retirement is a big loss to the shop, but he did his due diligence and trained up his replacement. You could not ask for a better colleague." His colleagues marked the milestone with a series of celebrations that underscored the depth of his relationships across the business. A dinner with his spouse and close co-workers took place two weeks before his final shift. This was followed by a larger gathering on his last day that drew several former colleagues back into the shop. Denis, in turn, distributed gifts and personalized notes to many of the guests. The send-off extended beyond the immediate location to the broader organization. In a social media post, the shop and its parent group, Bemac Collision Group, highlighted both tenure and temperament. "What a day to celebrate him with all of my team and his family. Congrats Guy on your retirement. CSN Turpin Capital Collision and the entire Bemac Collision Group will miss you and wish you the best." Frangione added that Denis was a steadying presence famous for his shop floor mantra - "everything will be okay." Product of the Week Presented by Car-O-Liner Automotive Systems
CSN Collision, a collision repair network with over 400 locations in North America and Europe, has sold its founder-owned facilities to ONCAP, the private equity arm of Onex Corporation. The founders will retain a stake in the company. The financial terms were not disclosed. This deal provides CSN Collision with capital to acquire more repair facilities while maintaining its network of independently owned centers.
Lakeside Auto Center is partnering with CSN Collision.
CSN Collision has joined the highest tier of partnership with the National Auto Body Council (NABC) as a Level One partner, the organization announced.
A rebrand of tech mega-conference Collision under the parent company's name, Web Summit Vancouver will take place at the Vancouver Convention Centre from May 27-30.