CRM Administrator

CRM Administrator (HubSpot)

Location: Soho, NYC (Onsite). 4-5 days a week. 

About Flowcode

Flowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. We partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections.

Our mission is simple: instantly connect fans to brands IRL.

The Role

Flowcode is seeking a HubSpot Administrator to support and optimize the systems, data, and workflows that power our go-to-market teams.

This role is ideal for someone early in their career who is interested in operations, analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the organization.

You maniacally own HubSpot data hygiene – enforcing field standards, audits records regularly, and holds Flowcode accountable to HubSpot as the single source of truth for all go-to-market data.

Over time, you will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.

What You’ll Do

• You own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance
• Support Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes
• Administer HubSpot at the platform level - user provisioning, permissions, seat management, integrations, and system health
• Own data governance - lifecycle stages, lead status, contact properties, naming conventions, and folder structures across all teams
• Build and maintain automations, workflows, and sequences for sales and customer success
• Train and onboard new GTM members to HubSpot efficiently and effectively
• Serve as the escalation point for HubSpot issues across Marketing, GTM, Support, and IT
• Help improve and optimize GTM workflows within HubSpot (automation, properties, reporting)
• Build and maintain basic reports and dashboards in HubSpot (and Looker is a plus)
• Assist with pulling and analyzing data related to customer growth, retention, and pipeline performance
• Support the creation of charts, visuals, and data-backed materials used in sales and renewal conversations
• Partner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs

What We’re Looking For

• 2+ years of experience in HubSpot Administration
• Hands-on experience working with HubSpot, including managing data, maintaining hygiene, and supporting team usage
• Strong attention to detail and interest in working with data and systems
• Experience with Excel/Google Sheets
• HubSpot certifications
• Familiarity with SQL or willingness to learn
• Interest in analytics tools (Looker, Tableau, etc.) is a plus
• Strong communication skills and ability to work across teams
• Highly organized, proactive, and eager to learn in a fast-paced environment

What You Can Expect

Compensation: Competitive salary $80-90k and equity options.
Benefits: Unlimited vacation, comprehensive medical benefits, parental leave, lunch stipends, and team offsites.
Work Environment: Work from our state-of-the-art office in Soho, NYC, alongside a collaborative and innovative team.

Flowcode is committed to diversity and inclusion. All qualified applicants will receive equal consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.