Director – Client Optimization

Join Aya Healthcare, a winner of multiple Top Workplace awards!

The Director, Client Optimization will be responsible for deepening relationships with existing hospital and healthcare system clients and driving growth within those accounts. They will focus on identifying opportunities to expand Aya Healthcare’s services and solutions, helping clients optimize their clinical labor strategies. The Director, Client Optimization will excel at understanding client needs, presenting value-driven solutions, and strengthening long-term partnerships. This position will be remotely based.

Who We Are: 

We’re a $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

Responsibilities: 

• Oversee a region of current clients in order to upsell additional service offerings
• Create and present quarterly business reviews (QBR's) to the client in order 
• Work with Aya's fulfillment team to ensure our clients positions are being fill promptly 
• Responsible for growing market share with current clients
• Speak with the client and escalate any potential client issues such as but not limited too, invoicing, payroll, time to fill, lack of response ect 
• Serve as the expert for qualifying new sales opportunities through systematic discovery of business opportunities
• Structure detailed strategic plans for building relationships with key stakeholders and "C" level executives within client healthcare organizations
• Responsible for ensuring client understands the benefits of using our technology and places orders through our system
• Create and track metrics for the sales team accountability and performance
• Continually expand knowledge of staffing market trends and competitive offerings

Required Qualifications:

• A minimum of 5+ years of business development experience in the healthcare staffing industry is preferred
• A minimum of 7+ years as a top performer within business is required  
• An insatiable desire to win and relentless drive to succeed 
• Ability to think creatively and identify multiple paths to win new business 
• Proof of selling enterprise level staffing programs to all healthcare staffing leadership levels 
• Strong communication and presentation skills 

What We Offer: 

• Free premium medical, dental, life and vision insurance 
• Generous 401(k) match 
• Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses 
• Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling 
• Celebrations! We hit our goals and reward ourselves.  
• Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday! 
• Unlimited DTO — we believe in time off!  
• Virtual yoga, meditation or boot camp classes offered daily 

Compensation: Aya reasonably anticipates the pay scale for this position to be $115,000 to $130,000 annually, plus bonuses.   

The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager’s discretion. 

Aya is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy.