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Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Huc II

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeSevierville, TN, USANo salary listedIn-person

About the Job

Requirements

  • External new hires must have CNA, MA, or EMT certification at the time of hire.
  • The candidate must be a CNA, MA, or EMT at the time of hire, or be a HUC I, PCA, CNA, MA, or EMT with six or more months of experience at a Covenant Health facility and complete Covenant Health’s Patient Care Assistant training protocol.
  • Candidates for HUC II roles in cardiac areas must complete Apex modules 1 through 6 and/or a telemetry class before hire or placement in a HUC II role.
  • Candidates who are not CNAs must demonstrate competency as a Patient Care Assistant by completing Covenant’s Patient Care Assistant training class and must have six or more months of full-time work in a HUC I role.
  • The candidate must be able to employ infection-control policies, standard precautions, transmission-based isolation precautions, Occupational Safety and Health Administration standards, safety measures, and proper body mechanics.
  • The candidate must complete required education assignments annually and follow policies, procedures, and safety standards.

Responsibilities

  • Perform clerical duties related to admission, discharge, transfer, and death procedures.
  • Bring STAT orders to the attention of licensed nursing personnel.
  • Accurately and promptly transcribe physician orders and notify consults as ordered.
  • Requisition supplies and equipment, maintenance and repair services, and prepare related forms.
  • Maintain unit stock and equipment inventories at appropriate levels.
  • Answer telephones and intercoms, relay and document messages, and help ensure timely follow-up to patient requests.
  • Assist physicians in obtaining reports from laboratory, radiology, and other departments.
  • Schedule patient tests, diagnostic procedures, and doctors’ appointments as requested.
  • Organize patient charts in the proper sequence and label and replenish necessary forms.
  • Obtain patient records from other facilities.
  • Manage patient flow via the flowboard when applicable.
  • Ensure appropriate discharge disposition in electronic medical records.
  • Act as a preceptor to HUC I staff.
  • Participate in quality-improvement initiatives as requested and work toward assigned goals and objectives.
  • Perform other duties as assigned.
  • In cardiac areas, assign and distribute cardiac telemetry equipment to designated hospital staff.
  • In cardiac areas, retrieve cardiac telemetry equipment from nursing units as directed.
  • In cardiac areas, admit and discharge patients from the telemetry monitoring service.
  • In cardiac areas, maintain cardiac-related equipment in a state of readiness in coordination with Biomedical Engineering staff.
  • In cardiac areas, identify life-threatening cardiac rhythms and initiate proper emergency procedures.

Desired Qualifications

  • A high school diploma or GED is preferred.

About the Company

Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Covenant Health is a not-for-profit, community-owned integrated health system serving East Tennessee, with nine acute-care hospitals plus a behavioral health hospital, outpatient clinics, physician practices, and homecare. It coordinates a wide range of medical services—from cancer and cardiac care to surgical and behavioral health—through an interconnected network across 25 counties. Revenue comes from patient services and philanthropic foundations, and any excess is reinvested into facilities, technology, and programs to improve patient care. Its goal is to enhance the quality of life in East Tennessee by expanding access to care and investing in services and technology that support better patient outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oak Ridge, TN
Founded
1997

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