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LabCorp

Global life sciences R&D services

Hospital Patient Care Technician

Diagnostics & Laboratory ProfessionalsPosted on Nov 11
Full-timeBoston, MA, USA

About the Job

Requirements

  • High school diploma or equivalent.
  • Phlebotomy certification or completion of a training program.
  • At least 2 years of experience as a phlebotomist performing venipunctures.
  • At least 1 year of formal or informal leadership experience.
  • AAMA or CMA accreditation.
  • Experience with pediatric and neonatal blood draws.
  • Familiarity with ICD-9 coding.
  • In-depth knowledge of phlebotomy duties, responsibilities, and techniques.
  • Proven customer service experience, including experience dealing with executive-level personnel.
  • Strong written and verbal communication skills.
  • Ability to work independently or in a team environment and with minimal supervision.
  • Flexibility to work overtime and shift coverage as needed.
  • Ability to pass a standardized color blindness test.

Responsibilities

  • Work directly with medical providers to coordinate patient testing needs in a fast-paced medical environment.
  • Navigate the hospital setting to attend to client needs in various suites.
  • Interpret, collect, and process complex test orders for hospital outreach settings.
  • Perform blood collections by venipuncture and capillary techniques for all age groups.
  • Collect specimens for drug screens, paternity tests, alcohol tests, and other testing.
  • Prepare collected specimens for testing and analysis.
  • Address customer service-related issues promptly and respectfully.
  • Manage and monitor patient flow, wait times, inventory levels, and information logs.
  • Promote teamwork, cohesiveness, and effective communication among coworkers.
  • Enter patient information accurately and promptly.
  • Work with patients and providers to obtain demographic and billing information, and process and collect payments when required.
  • Observe and report performance, compliance, or staffing-related issues to supervisors.
  • Perform administrative and clerical duties as necessary.
  • Travel to additional sites when needed.

Desired Qualifications

  • Current or previous Labcorp experience.
  • At least 3 years of experience as a phlebotomist.

About the Company

LabCorp

Global life sciences R&D services

Labcorp provides global life sciences and healthcare R&D services, supporting pharma, biotech, and crop protection clients with testing, safety assessments, and regulatory submissions. It conducts studies ranging from basic physicochemical tests to complex inhalation toxicology and uses specialized facilities to evaluate inhaled substances and ensure regulatory compliance. Its global presence and integrated suite of services enable clients to move projects from early development to product approval within one organization. Labcorp aims to help clients bring safe, effective products to market efficiently, advancing human health and scientific research.

Company size
10,001+
Company stage
IPO
Headquarters
Burlington, VT
Founded
1976

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