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Picnic

App-based online grocery delivery service

Fulfilment Site Lead - Automated Site

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeRidderkerk, NetherlandsNo salary listedIn-person

About the Job

Requirements

  • A Bachelor's or Master's degree in logistics, engineering, business, or a related field.
  • At least 10 years of experience in operations, including 3–5 years leading large, multi-shift teams of 300 or more full-time equivalents.
  • Hands-on leadership experience in high-volume, automated or semi-automated fulfilment or production environments, managing high stock-keeping-unit complexity.
  • Demonstrated success in lean operations and continuous improvement, bringing structure and stability while maintaining agility and focus on daily improvement.
  • Comfort using key performance indicators and insights to guide strategic decisions.
  • Excellent communication skills in Dutch and English, with the ability to align and inspire leadership and operational teams.
  • A calm, pragmatic, hands-on leadership style that builds engagement, trust, accountability, confidence, and cooperation.
  • A results-driven mindset with clear ownership and a strong bias for action in fast-paced environments.

Responsibilities

  • Lead, coach, and develop supervisors, operations managers, value stream leads, and support functions.
  • Set the direction for day-to-day operations and build operational maturity while ensuring performance, safety, and quality standards are met.
  • Own business continuity and crisis management.
  • Drive a culture of execution and ensure the site is clean, organized, and operating efficiently.
  • Create a culture of ownership and accountability, where people take pride in delivering results and supporting one another.
  • Drive continuous improvement by applying Lean principles and using data, experience, and team insights to identify opportunities and implement effective solutions.
  • Collaborate with last-mile teams, central operations, analysts, and colleagues at other sites in Germany and France to ensure end-to-end performance.
  • Lead by example on the floor, remaining visible and approachable while focusing on long-term operational maturity.

About the Company

Picnic

App-based online grocery delivery service

Picnic delivers groceries through a mobile app-based service. Customers order from a wide product range in the app, and centralized hubs plus optimized routing handle warehousing, picking, and last-mile delivery to homes. It differentiates itself by being app-only with no physical stores, which lowers overhead and enables free delivery in its regions (Netherlands, Germany, and France). Its goal is to make groceries affordable and convenient through a simple app experience while expanding across Europe and forming partnerships to enhance shopping.

Company size
5,001-10,000
Company stage
Growth Equity (Venture Capital)
Total funding
$1.9B
Headquarters
Amsterdam-Duivendrecht, Netherlands
Founded
2015

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