Landry's

Operates restaurants, hotels, gaming and entertainment

Server

Dining, Bar & Counter ServiceUpdated on Nov 10

Part-timeLas Vegas, NV, USAIn-person

About the Job

Requirements

Be at least 21 years old.
Hold the required health and alcohol cards.
Have at least two years of experience in a high-volume, fast-paced restaurant.
Be capable of carrying heavy trays efficiently and securely.
Have thorough knowledge of proper service and etiquette.
Be able to read, write, speak, and understand English.
A Bachelor's or related degree is preferred.

Responsibilities

Provide prompt, efficient, courteous service and friendly hospitality while applying Cadillac Bar service standards.
Greet guests within 45 seconds and place beverage napkins appropriately.
Carry heavy trays and use jack-stands efficiently and securely.
Deliver required information to guests using current spiel procedures.
Time guest experiences according to current Cadillac Bar timing guidelines.
Deliver and clear table items using trays while following tray-delivery procedures, including the one-hand-free rule, tray quantity limits, and presentation requirements.
Know the food and beverage menus and plate specifications; ensure product quality and presentation; recommend items, promote featured items, take and place orders accurately, and provide superior service.
Keep table tops framed, clear of debris, and stocked with dining necessities.
Take orders and deliver food and beverages using position seating, service etiquette, and an open-arm approach.
Check on guests throughout their dining experience and respond to requests.
Use the Pivot Point system, including its hot-food and cold-drink priorities, 360, room buddies, and other system elements.
Pre-bus tables between courses, leaving only glasses and beverage napkins before guests depart or a busser arrives.
Deliver checks and cash out guests in a timely manner.
Help coworkers and managers to support high-quality guest service.
Keep the restaurant stocked with rolled silverware and roll silverware as needed.
Thank guests for choosing Cadillac Bar and invite them to return.
Follow directions efficiently and positively.
Treat others courteously and respectfully and maintain a positive, professional demeanor.
Follow applicable policies and procedures, including health and alcohol laws.
Maintain uniform and appearance according to established guidelines.
Communicate guest satisfaction, supply needs, Employee Discount, Black Card, comps, and other restaurant matters requiring attention to management.
Keep side-work and service areas organized, sanitized, and stocked to PAR levels.
Give lost-and-found items to a manager.
Perform other duties as assigned.

Desired Qualifications

Have a Bachelor's or related degree.

Overview

Server - Cadillac Bar

It is the responsibility of the server to provide prompt, efficient, and courteous service, display salesmanship, and friendly hospitality. The server must execute all applicable Cadillac Bar standards to every table, every time, there are no spare guests.

Responsibilities

Provide friendly service with smiles, professional verbiage, escorting guests, allowing guests the right of way, pulling out chairs for guests, acknowledging special events and engaging in other friendly mannerisms to provide superior service to the guest.
Greet guests within 45 seconds, properly placing beverage napkins in front of the guest.
Carry heavy trays and utilize jack-stands efficiently and securely.
Execute spiels in accordance with the current spiel procedures, ensuring all required information is delivered to, and asked of the guest.
Time the guests’ experience in accordance with current Cadillac Bar timing guidelines to optimize guest satisfaction.
Utilize trays to deliver to and clear guests’ tables, while following tray delivery procedures; “one-hand free rule,” quantity of items on trays and presentation of items on trays.
Knowledgeable of food and beverage menus and plate specifications. Knowledge must be used to ensure proper quality of products, presentation of product to the guest, enhancing the guests’ experiences with recommendations, executing salesmanship of featured items, accuracy of taking and placing orders and superior service.
Maintain the guests’ table tops “framed,” clear of debris, and supplied with all the appropriate necessities for the guests’ dining experience.
Obtain orders and deliver food and beverages in a friendly manner, utilizing position seating, service etiquette and “open-arm” approach.
Be present throughout the guests’ dining experiences to check on the guests’ enjoyment of their food and beverages and provide any guest requests.
Knowledgeable of the Pivot Point system to ensure adherence to the #1 and #2 priority of the system, “hot food” and “cold drinks,” 360, room buddies, and all other aspects of the Pivot Point system.
Pre-bus tables between dining courses and leave nothing except glasses and beverage napkins prior to the guests’ departure and/or prior to a busser arriving to bus a table.
Deliver checks and cash-out guests in a timely manner.
Continuously engage in teamwork by offering help to fellow employees and managers to ensure the finest possible service is given to our guests.
Ensure restaurant is sufficiently stocked with rolled silverware, and rolling silverware as necessary.
Always thank guests for choosing Cadillac Bar and invite them back.
Follows direction efficiently and positively.
Be courteous and respectful to everyone, and be positive and professional at all times.
Adhere to all applicable policies and procedures, health, and alcohol laws.
Maintain uniform and appearance according to established guidelines.
Communicate with Management of guest satisfaction, supply needs, Employee Discount, Black Card, Comps, or other area of the restaurant in need of attention.
Maintain all side-work and service areas in an organized, sanitized and properly stocked to PAR level manner.
Give all lost and found items to the manager.
All other duties as assigned

Qualifications

Minimum age requirement is 21 years old.
Health and Alcohol cards are required
Minimum two-years experience in a high-volume, fast-paced restaurant is required.
Must have great people skills, a clean and well-groomed appearance, and to be respectful of everyone;
Must be capable of carrying heavy trays efficiently and securely,
Thorough knowledge of proper service and etiquette,
Must read, write, speak, and understand English.
Bachelor’s or related degree preferred
2-years experience.
Minimum age requirement is 21

What we offer you:

Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels

Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Posted Salary Range

USD $12.00 - USD $12.00 /Hr.
Tipped Position

This position earns tips

Landry's

Server

About the Job

Requirements

Responsibilities

Desired Qualifications

About the Company

Landry's

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