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DXC Technology

Global IT services for enterprise modernization

Network Coordinator

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeMonterrey, Nuevo Leon, MexicoNo salary listed

About the Job

Requirements

  • Bachelor's degree (Licenciatura) in Information Technology, Systems Engineering, Telecommunications, or a related field.
  • Advanced English proficiency.
  • Cisco CCNA Routing and Switching certification.
  • Experience with wireless networking.
  • Knowledge of network protocols including TCP/IP, DNS, DHCP, and VPN.
  • Ability to design network diagrams.
  • Experience managing network equipment including switches, routers, and WLCs.
  • Knowledge of routing and switching; BGP and OSPF are desirable.
  • Experience with network monitoring tools such as SolarWinds and PRTG.
  • Knowledge of high availability (HA), static routing, and dynamic routing.
  • Familiarity with ITIL Incident, Problem, and Change Management.
  • Ability to resolve network incidents and escalate issues to vendors.
  • Basic cloud networking knowledge; Azure or AWS is a plus.
  • Experience managing IT infrastructure projects using PMI, Agile, or Scrum approaches.
  • Three to five years of experience in network administration or coordination.
  • Experience managing technology infrastructure and operating IT services.

Responsibilities

  • Coordinate network incidents.
  • Install, configure, and troubleshoot the managed infrastructure.
  • Track all telecommunications incidents.
  • Facilitate incident escalations through the necessary channels to meet the service-level agreements established between the client and external providers.
  • Coordinate physical or remote access for global or local providers to follow up on incidents.
  • Coordinate incident response windows with all involved areas to resolve incidents.
  • Validate telecommunications services with the relevant people to authorize incident closure.
  • Coordinate telecommunications changes and projects.
  • Provide technical coordination for changes and projects involving infrastructure, network design, and solution architecture to ensure the account's interests and needs are met.
  • Ensure local and global projects meet implementation timelines.
  • Manage the renewal of service and support contracts.
  • Maintain inventory records for data-center assets, routers, switches, access points, and VoIP equipment, including type, model, serial number, IT owner, administrator, purchase date, installation date, warranty-contract term, and support-contract term.
  • Present a monthly top-ten traffic report, analyze it, and provide an improvement plan.
  • Present periodic status reports on incidents, requests, changes, and projects.
  • Maintain a history of failures, statistics on recurring incidents, and proposed solutions.

Desired Qualifications

  • Knowledge of BGP and OSPF.
  • Azure or AWS cloud networking experience.

About the Company

DXC Technology

Global IT services for enterprise modernization

DXC Technology provides IT services to large enterprises, helping them manage and modernize mission-critical systems. It offers consulting, system integration, and managed services that are typically delivered under long-term contracts. The core offering is the Enterprise Technology Stack, which modernizes IT infrastructure, optimizes data architectures, and ensures security and scalability across public, private, and hybrid cloud environments. By applying this stack, DXC helps clients run reliable and scalable IT operations while migrating workloads to the cloud and strengthening data governance. The company differentiates itself with a global reach, a large Fortune 500 client base, and a track record of long-term partnerships, coupled with commitments to sustainability and corporate responsibility. The goal is to be a trusted partner that enables enterprises to operate, secure, and evolve their IT environments efficiently and effectively.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
2017

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