Senior Principal Business Operations Lead

The Global Program Controls organization provides governance, reporting, controls processes, cost management support, and portfolio visibility to help Oracle Cloud Infrastructure deliver global data center programs with greater consistency, transparency, and execution discipline.  

We are seeking a highly experienced individual contributor to help transform complex operational and technical information into accurate, decision-ready insights for senior executives. 

This role is designed for someone who is relentless about data integrity, intellectually curious, highly responsive, and comfortable operating in a complex, fast-moving, technical environment. The successful candidate will be able to move fluidly between detailed operational data and CEO-level communication—digging into the underlying facts, identifying inconsistencies, resolving ambiguity, and distilling the results into clear, concise, and credible executive reporting. 

This is not a traditional data analyst, project manager, or communications role. It combines elements of all three. The ideal candidate will bring strong analytical judgment, executive communication skills, technical aptitude, and a delivery-oriented mindset. Prior data center experience is not required. More important is a genuine interest in learning technical subject matter and the ability to become conversant in areas such as data center operations, low-voltage infrastructure, rack and compute deployment, hardware testing, and server turn-up activities. 

Key Responsibilities 

Data Integrity and Analytical Rigor 

• Establish confidence in the accuracy, consistency, completeness, and traceability of critical business and operational data. 
• Investigate discrepancies across systems, reports, teams, and data sources, and drive issues through resolution. 
• Ask probing questions, challenge unsupported assumptions, and ensure that reported information can withstand executive scrutiny. 
• Develop practical processes and controls that improve data quality and reporting reliability over time. 
• Identify gaps in available information and work across teams to establish a clear, defensible source of truth. 
• Balance speed with precision, particularly during time-sensitive executive requests and operational escalations. 

Executive Reporting and Communication 

• Translate highly technical, tactical, or operational information into clear and compelling narratives for the CEO and other senior executives. 
• Produce executive reports, briefings, presentations, summaries, and decision-support materials. 
• Distill large volumes of information into the few insights, risks, decisions, and actions that matter most. 
• Tailor the depth, language, and format of communications to the intended executive audience. 
• Ensure that executive materials are accurate, concise, logically structured, and supported by verifiable data. 
• Anticipate likely executive questions and prepare the supporting analysis needed to answer them. 

Business and Technical Learning 

• Develop a deep understanding of the company’s business model, operations, technology, customers, systems, and key performance drivers. 
• Become comfortable with technical concepts related to data center operations, low-voltage work, rack and compute deployment, hardware validation and testing, server installation, and server turn-up. 
• Learn unfamiliar technical and operational subject matter quickly, even without prior domain experience. 
• Engage confidently with engineers, operators, vendors, and subject-matter experts to understand technical processes, terminology, dependencies, and risks. 
• Ask thoughtful questions and continue learning until able to accurately explain technical topics to both operational and executive audiences. 
• Build strong working relationships with subject-matter experts and learn enough to challenge, clarify, and synthesize their input. 
• Connect information across functions to identify broader implications, dependencies, risks, and opportunities. 
• Approach technical subject matter with curiosity, humility, and genuine enthusiasm rather than hesitation or avoidance. 

Program Execution and Problem Solving 

• Bring a project manager’s discipline to ambiguous, cross-functional work. 
• Define problems, organize workstreams, clarify owners, establish milestones, and drive deliverables to completion. 
• Coordinate across technical, operational, finance, strategy, and leadership teams to obtain required inputs and resolve blockers. 
• Step into urgent or unstructured situations, create order quickly, and drive toward a practical solution. 
• Manage multiple high-priority requests while maintaining accuracy, responsiveness, and sound judgment. 
• Follow through persistently until commitments are completed and issues are resolved. 

Executive and Operational Support 

• Serve as a trusted, high-leverage partner to senior leadership on critical analyses, executive deliverables, and time-sensitive business issues. 
• Independently take ownership of complex requests with limited initial direction. 
• Help diagnose and resolve urgent business or operational “fire drills.” 
• Exercise discretion when handling sensitive, confidential, or executive-level information. 
• Provide flexibility during periods of elevated business activity, including occasional support outside standard working hours when urgent circumstances require it. 

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $114,600 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Candidate Profile 

The ideal candidate is a senior, hands-on operator who combines intellectual curiosity with an exceptional standard for accuracy. This person is comfortable going deep into the details without losing sight of the larger business narrative. 

They are not satisfied with numbers simply because they appear in a system or report. They want to understand where the data came from, how it was calculated, whether it is complete, and whether it tells the full story. At the same time, they understand that analysis creates value only when it leads to clarity, decisions, and action. 

They are energized—not intimidated—by technical complexity and unfamiliar subject matter. They do not need to arrive with deep expertise in data center infrastructure, low-voltage systems, rack and compute deployment, testing, or server turn-up. They do need to enjoy learning how these areas work, be willing to engage deeply with technical experts, and develop enough fluency to identify risks, ask credible questions, and communicate clearly about the work. 

Required Qualifications 

• Approximately 10–15 years of relevant experience in business operations, strategy and operations, analytics, executive reporting, program management, management consulting, finance, corporate strategy, or a related field. 
• Demonstrated success translating complex technical or operational information into executive-level reports and presentations. 
• Exceptional written communication skills, including the ability to draft concise, polished language suitable for a CEO or board-level audience. 
• Strong analytical judgment and a demonstrated commitment to data accuracy and integrity. 
• Experience investigating inconsistent or incomplete data and coordinating across teams to resolve underlying issues. 
• Proven ability to lead complex, cross-functional initiatives as a senior individual contributor. 
• Strong project and program management capabilities, including planning, prioritization, dependency management, and follow-through. 
• Ability to learn unfamiliar businesses, technologies, infrastructure, and operating models quickly. 
• Demonstrated comfort engaging with detailed technical information and working closely with engineering or operations teams. 
• Comfort operating in an environment with ambiguity, changing priorities, and urgent requests. 
• High degree of ownership, responsiveness, discretion, and professional judgment. 

This is an onsite position in Nashville, TN.

Preferred Qualifications 

• Experience in management consulting, corporate strategy, finance, operations, transformation, technical program management, or an executive office. 
• Experience preparing materials for C-suite executives, boards of directors, investors, or other senior stakeholders. 
• Familiarity with business intelligence, reporting, data governance, operational metrics, or enterprise systems. 
• Experience working in a technically complex, infrastructure-intensive, or operationally demanding environment. 
• Exposure to data center operations, physical infrastructure, low-voltage systems, hardware deployment, testing, commissioning, or related technical environments. 
• Evidence of succeeding across industries or learning a new industry quickly. 
• Advanced proficiency with presentation, spreadsheet, reporting, and data-visualization tools. 

What Success Looks Like 

Within the first year, the successful candidate will: 

• Become a trusted source of accurate, well-supported information for senior leadership. 
• Develop a strong working understanding of the company’s technical and operational environment. 
• Build practical fluency in data center operations, infrastructure deployment, testing, and server turn-up processes. 
• Improve the clarity, consistency, and credibility of executive reporting. 
• Reduce time spent reconciling conflicting data and resolving recurring reporting issues. 
• Create greater accountability around inputs, owners, deadlines, and executive deliverables. 
• Demonstrate the ability to take on ambiguous, urgent, and high-visibility work with limited oversight. 
• Consistently turn complex information into clear insights, decisions, and actions. 

Leadership Attributes 

• Relentless commitment to accuracy 
• Intellectual curiosity 
• Enthusiasm for technical learning 
• Executive presence 
• Clear and concise communication 
• Structured problem solving 
• Strong ownership and follow-through 
• Sound judgment under pressure 
• Comfort with technical complexity 
• High standards and attention to detail 
• Collaborative persistence 
• Adaptability and responsiveness 
• Discretion and integrity