Full-Time
Healthcare Access Specialist
Cooper University Health Care
Academic health system
Compensation Overview
$21 - $33/hr
Camden, NJ, USA
In Person
 Administrative & Executive Assistance (1) |
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- At least one year of registration or billing experience in a medical facility is required.
- Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals is required.
- A high school diploma or equivalent is required.
- Excellent verbal and written communication skills are required.
- Experience using computers and software applications, including Microsoft Word, Excel, Outlook, Access, registration systems, and billing systems, is required.
- Exceptional customer service and interpersonal skills are required.
- Communicate with insurance companies, patients, and healthcare providers to resolve discrepancies, update records, and ensure proper billing.
- Perform quality patient registration, validation, and verification of insurance information.
- Collect and review patient insurance information needed to complete benefit verification.
- Investigate missing data needed to complete the verification process.
- Troubleshoot and resolve questions and concerns about health insurance coverage.
- Coordinate benefits and complete Medicare Secondary Payer Questionnaire processes for Medicare recipients.
- Collect point-of-service payments and support patient satisfaction.
- Use electronic insurance verification systems, payer portals, insurance verification websites, and telephone verification as needed.
- Ensure payers receive timely notices of admission for scheduled and unscheduled admissions through electronic portals or fax.
- Submit notices of admission to payors through the appropriate electronic portal or fax transmittal.
- Communicate with physicians, New Jersey Medical Examiners, the Sharing Network, and funeral directors regarding deceased patients.
- Initiate electronic death records through the New Jersey Electronic Death Registration System.
- Three to five years of experience is preferred.
- Epic experience is preferred.
- NAHAM Certified Healthcare Access Associate certification or HFMA Certified Revenue Cycle certification is preferred.
- Proficiency with payer online portals, including NaviNet, Passport, Availity, and other third-party eligibility systems, is preferred.
Cooper University Health Care is an academic health system based in South Jersey. The organization provides hospital, specialty, primary, emergency, outpatient, research, and medical education services through an integrated care network. It serves patients, families, clinicians, students, researchers, and communities across southern New Jersey. Its operating model centers on academic medicine and community care supported by physician practices, clinical institutes, technology, facilities, and centralized operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient care. Teams support coordinated daily delivery.
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