Some coursework in Computer Science or a technology-related field is required.
A strong record of academic achievement is required.
The candidate must be able to analyze complex issues and distill concepts for clients.
The candidate must have strong analytical and interpersonal communication skills while working independently.
The candidate must have organizational skills and the ability to handle a vast array of information.
Knowledge of Microsoft Office Suite products is required.
Strong analytical and problem-solving skills are required.
Excellent verbal and written communication skills are required.
The candidate must be able to work well within a team.
Responsibilities
Identify business needs and determine technical solutions to business problems.
Resolve customer issues by researching inquiries, interacting with customers, identifying root causes, and taking appropriate corrective action.
Provide resolution steps to technical teams when unable to resolve issues directly.
Meet with client teams to identify business needs and assign priorities.
Gather business requirements for current-state discovery sessions.
As skills and customer knowledge increase, become more self-directed and independent and serve as a resource to others.
At Experient, we provide experience, technology, and transformation support to our clients, creating a dynamic work environment. We value collaboration, prioritize effective communication, and focus on delivering results quickly and practically. Whether you’re looking to deepen your expertise or take on new challenges, we’re here to support your journey every step of the way.
Location: Atlanta, GA – Hybrid – 3 days onsite
What You’ll Do
Identify business needs and determine technical solutions to business problems.
Resolve customer issues by researching inquiries, interacting with customers, identifying root causes and taking appropriate action to correct.
Provide resolution steps to technical team(s) if unable to resolve directly.
Meet with client team(s) to identify business needs and assign priorities.
Gather business requirements for current state discovery sessions
As skills and customer knowledge increase, become more self-directed and independent and serve as a resource to others.
What You’ll Bring
4-year College degree
Some coursework in a Computer Science or technology related field
A strong record of academic achievement
Ability to analyze complex issues and distill concepts to clients
Strong analytical and interpersonal communication skills, while working independently
Organizational skills and the ability to handle a vast array of information
Knowledge of Microsoft Office Suite products
Strong analytical and problem-solving skills
Excellent verbal and written communications skills
Ability to work well within a team
Passion for learning and a passion for solving business problems with technology
Experient Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.