Full-Time

Training Facilitator-Graphic Design

Posted on 7/29/2024

Vivid Seats

Vivid Seats

501-1,000 employees

Online marketplace for live event tickets

Consumer Software
Entertainment

Entry, Junior

Coppell, TX, USA

Hybrid work model: 3 in-office days and 2 remote days.

Category
Graphic Design
Art, Graphics & Animation
Required Skills
Adobe Photoshop
PowerPoint/Keynote/Slides
Requirements
  • Working knowledge of Adobe suite with a focus on Illustrator and photoshop required.
  • Proficient in Microsoft Office applications including Excel, Word, and PowerPoint, and similar applications.
  • Willingness to travel up to 10% of the time.
Responsibilities
  • Create a positive, fun, and motivating learning environment to enhance employee performance and ensure our team remains passionate about staying on top of sports, concert, and theater event information.
  • Be a subject matter expert for mapping processes - able to explain how they work, and the why behind it as well.
  • Document of existing and new processes for both Mapping Operations and Graphic Mapping.
  • Continuously seek ongoing feedback and keep lines of communication open to classroom participants, peers, and management team; modifies sessions as needed.
  • Consistently monitor and assess performance trends and identify specific skills/gaps to ensure learning objectives are exceeded.
  • Provide feedback and make recommendations regarding the procedures and practices appropriate to improving learning.
  • Partner in the development and maintenance of learning content.
  • Spread cross-functional understanding of the Mapping Organization.

Vivid Seats operates an online ticket marketplace that connects buyers and sellers of tickets for live events, such as sports games, concerts, and theater performances. The platform allows sellers to list tickets they have already purchased, while buyers can browse these listings to find tickets that suit their preferences. Vivid Seats generates revenue by charging a service fee, which is a percentage of the ticket price, paid by the buyer at the time of purchase. The website and mobile app offer features like searching for tickets by quantity, price, or seat location, and provide electronic transfer options for secure ticket delivery. Vivid Seats stands out from competitors with its user-friendly interface and strong customer support, including guarantees for valid tickets and assistance with issues like event cancellations. The company's goal is to create a reliable and convenient platform for people to access live events.

Company Stage

IPO

Total Funding

$228.3M

Headquarters

Chicago, Illinois

Founded

2001

Growth & Insights
Headcount

6 month growth

0%

1 year growth

5%

2 year growth

15%
Simplify Jobs

Simplify's Take

What believers are saying

  • Vivid Seats reported a 20% year-over-year increase in gross order value.
  • The company benefits from a generational shift towards spending on experiences.
  • Vivid Seats' partnership with I Am Athlete enhances its media presence.

What critics are saying

  • The secondary ticket market is highly competitive with players like StubHub and SeatGeek.
  • Economic downturns could impact discretionary spending on live events.
  • Dependence on digital platforms makes Vivid Seats vulnerable to cybersecurity threats.

What makes Vivid Seats unique

  • Vivid Seats partners with high-profile brands like ESPN and The Rolling Stones.
  • The platform offers electronic ticket transfers for secure and convenient transactions.
  • Vivid Seats provides comprehensive customer service and guarantees valid tickets.

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