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PENN Entertainment

Operates casinos, racetracks, and online betting

Table Games Dealer Trainee

Food Service & HospitalityUpdated on Nov 12
Part-timeBiloxi, MS, USAIn-person

About the Job

Requirements

  • Must be at least 21 years of age.
  • Must have a high school diploma or GED, zero to six months of related experience and/or training, or an equivalent combination of education and experience.
  • Must successfully complete a Table Games audition demonstrating adequate dealing skills and complete Dealer School before transferring to a Table Games Dealer position.
  • Must be able to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Must be able to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
  • Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Must be able to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
  • Must be able to obtain a Gaming Permit.
  • Must successfully complete ServSafe Alcohol training certification.

Responsibilities

  • Learn the applicable games offered in Dealer School, including craps, blackjack, property-offered carnival games, roulette, pai-gow, and baccarat, and successfully graduate from the school. The student does not perform the function of a Table Games Dealer or work on the gaming floor.
  • Meet Table Games Dealer School attendance requirements.
  • Adhere to scheduling and coordinate scheduling concerns with a manager, with attention to guest satisfaction.
  • Maintain professionalism and integrity in Dealer School, and ensure debris is picked up from common hotel areas. The student does not perform the function of a Table Games Dealer or work on the gaming floor.
  • Support and promote customer service in accordance with department and company standards and programs.
  • Ensure regulatory compliance within the area of responsibility and report potential issues to management.
  • Maintain strict confidentiality in departmental and company matters.

Desired Qualifications

  • Previous experience in a customer service position is preferred but not required.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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