Full-Time

Demand Generation Content Writer / Copywriter

Posted on 8/27/2024

ModSquad

ModSquad

501-1,000 employees

On-demand customer support and moderation services

Consulting
Consumer Software

Mid

No H1B Sponsorship

United States

Costa Rica location is hybrid.

Category
Content Strategy
Content & Writing
Copywriting
Required Skills
Hubspot
SEO
Salesforce
Requirements
  • 3-5 years of proven success as a demand gen content writer
  • Bachelor’s degree or equivalent
  • Experience or familiarity with our services and related technologies (especially AI)
  • Demonstrable knowledge of online content strategy and creation
  • Excellent writing, editing, proofreading, and research skills
  • Excellent time-management and organizational skills
  • Highly familiar with digital customer experiences and the buyer’s journey
Responsibilities
  • Develop an inbound content program and roadmap
  • Maintain a content calendar with months of revenue-enabling ideas
  • Conduct content and market research and run interviews
  • Produce authoritative copy that educates and informs
  • Write short and long-form pieces: everything from emails to ebooks
  • Tailor and repurpose content to a variety of formats and channels
  • Utilize SEO best practices to drive organic traffic
  • Develop KPIs and track them through GA4, Hubspot, and Salesforce
  • Analyze content performance metrics and optimize content accordingly

ModSquad offers on-demand customer support, content moderation, social media management, and community management services to a diverse range of clients globally. Their unique "ModSourcing" model allows clients to purchase only the services they need, providing flexibility and cost efficiency. By matching clients with passionate professionals, known as Mods, ModSquad ensures high-quality service delivery that enhances customer satisfaction. The company's goal is to help businesses maintain strong online presences and foster customer loyalty.

Company Stage

N/A

Total Funding

$2.3M

Headquarters

San Francisco, California

Founded

2007

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for multilingual support boosts ModSquad's global service offerings.
  • Increased focus on community management aligns with ModSquad's expertise in digital engagement.
  • Expansion of digital tools like AI chatbots enhances ModSquad's service efficiency.

What critics are saying

  • AI-driven platforms offering similar services at lower costs threaten ModSquad's market share.
  • Decentralized social media platforms may reduce demand for traditional management services.
  • Economic downturns could lead to reduced budgets for outsourced services, impacting revenue.

What makes ModSquad unique

  • ModSquad offers ModSourcing, a modernized outsourcing model for flexible service coverage.
  • The company matches Mods with brands they love, enhancing service quality and engagement.
  • ModSquad operates globally, providing services in over 50 languages and dialects.

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