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Next Job Abroad

Outsourcing Manager for Collections - German Speaking

Business OperationsConfirmed live in the last 24 hours
Full-timeRemote in Malta

About the Job

Requirements

  • Fluency in German and a strong command of English are required.
  • At least 3 years of experience in collections management, particularly in banking or financial services, is required.
  • Proven experience in outsourcing operations, sales, and vendor management is required.
  • Strong analytical and problem-solving skills are required.
  • Excellent communication and interpersonal abilities are required.
  • The ability to work effectively in a multifaceted, fast-paced environment is required.
  • A relevant degree in finance, business administration, or a related field is required.

Responsibilities

  • Manage and oversee the bank’s outsourcing operations for collections.
  • Develop and maintain relationships with external collection agencies and service providers.
  • Monitor and evaluate outsourced collections performance to ensure compliance with service level agreements.
  • Implement strategies to improve collection performance and operational efficiency.
  • Collaborate with internal stakeholders to align outsourcing strategies with business objectives.
  • Prepare regular reports and presentations on collections performance and outsourcing metrics.
  • Stay updated with industry trends and best practices related to debt collections and outsourcing.

Desired Qualifications

  • Additional languages are an advantage.

About the Company

Company size
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Total funding
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