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PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

IT PMO Senior Associate

Program ManagementConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listed

About the Job

Requirements

  • At least 10 years of experience as a PMO, Project Manager, or Project Lead; overall experience may be 12 years for large project implementation or support projects.
  • Experience with digital marketing cloud solutions, including Adobe Experience Manager, Adobe Target, Adobe Campaign, or Adobe Analytics.
  • Experience in technical program management and ability to drive 15–20 projects in parallel.
  • Experience working with North American clients and ability to provide support until 12 AM IST for Eastern and Pacific time zone customers.
  • Experience with project management methodologies such as PMBOK or PRINCE2, and Scrum methodologies.
  • Experience with IT application development projects is advantageous.
  • Experience managing virtual, near-shore, and offshore teams in international environments.
  • Technical ability to understand the impact of technical changes and articulate high-level technical solutions to business problems.
  • Agile/Scrum and/or PMI certification, with demonstrated rigor in project management best practices.
  • Bachelor of Technology/Bachelor of Engineering in any specialization and MBA/PGDM in any specialization are mandatory.
  • PMO and IT PMO skills are listed as mandatory.
  • PMO Design is listed as a required skill.

Responsibilities

  • Develop and coordinate realistic project plans, including schedules, milestones, and success metrics, and drive progress within time and budget constraints from concept to launch for US-based customers.
  • Manage end-to-end implementation projects for Adobe Marketing Cloud solutions, including AEM, Adobe Analytics, Adobe Target, and Adobe Campaign.
  • Lead teams of technical architects and business or technical consultants, and communicate with Adobe teams, client partners, customer success managers, CXOs, and industry leads.
  • Research customer needs and recommend solutions using Adobe’s digital marketing platform.
  • Assess scope, critical paths, and dependencies for digital product delivery, and facilitate discussions across functions and stakeholders.
  • Anticipate bottlenecks; identify, assess, track, and mitigate issues and risks; and escalate when appropriate.
  • Support project estimation by defining scope and preparing statements of work with tasks, deliverables, milestones, resources, and estimated costs.
  • Manage project administration from inception to closure, including timesheets, plan-versus-actual analysis, monthly or quarterly financial closing, and invoicing.
  • Communicate regularly with customers and internal teams and manage customer expectations, including during critical situations and escalations.
  • Achieve customer satisfaction through successful deployment of digital solutions.
  • Compile customer requests and deployment issues and provide feedback to core product teams.
  • Work with third-party subcontractors and technology partners as needed.
  • Serve as the central project contact, document post-mortems, and share lessons learned, best practices, and resources with the consulting practice.
  • Manage weekly resource planning and financial forecast updates.
  • Improve operational best practices, processes, and standards.
  • Prepare status reports, track issues, and manage project communications and governance.
  • Establish and manage relationships with clients and internal stakeholders.

Desired Qualifications

  • Certification in PMP, PRINCE2, or another PMI certification.
  • Experience with IT application development projects.

About the Company

PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

PwC provides assurance (audit), tax, legal services, consulting and deals advisory to organisations worldwide. It uses multidisciplinary teams across accounting, advisory, technology and industry, delivered through a global network of locally established firms that collaborate with technology partners to offer AI, cloud, managed services and digital trust. PwC differentiates itself with an integrated, global-local service model and technology-enabled offerings that address complex client needs across risk, transformation, reporting and sustainability. Its goal is to help clients improve governance, efficiency and value by supporting reporting accuracy, business transformation, risk management and sustainable practices.

Company size
10,001+
Company stage
Early VC
Total funding
$3.3M
Headquarters
London, United Kingdom
Founded
1989

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