WNS

Global BPM and analytics services provider

Order to Cash Senior Associate - Accounts Receivable

Accounts Payable/ReceivablePosted on Nov 10

Full-timePune, Maharashtra, IndiaNo salary listed

About the Job

Requirements

A graduate degree in Commerce (BCom) is required.
Experience of 0–3 years is required.
Preferred process experience includes collections or cash application.
Knowledge of OTC operations, collections, cash application, SAP, and Excel is required.
The role requires customer orientation, accountability, collaboration and teamwork, analytical thinking and problem solving, and communication skills.

Responsibilities

Perform collections or cash application activities.
Manage account reconciliations and disputes.
Conduct customer follow-up through calls and email.
Ensure compliance with controls and timelines.
Maintain accurate transaction processing.
Deliver order-to-cash operations while ensuring compliance, accuracy, customer satisfaction, and continuous improvement.

Desired Qualifications

Experience in collections or cash application is preferred.

Job Description

OTC Sr. Associate

Purpose: Recruit high-quality candidates aligned to the SGFA/APAC Success Profile.

Job Summary

Responsible for delivering Order to Cash operations while ensuring compliance, accuracy, customer satisfaction and continuous improvement.

Eligibility

Education: Graduate in Commerce

Experience: 0-3 years

Preferred Process Experience

Collections or Cash Application

Key Responsibilities• Perform collections or cash application activities• Manage account reconciliations and disputes

Conduct customer follow-up through calls/email• Ensure compliance with controls and timelines• Maintain accurate transaction processing

Technical Skills

• OTC Operations

• Collections

• Cash Application

• SAP

• Exce lBehavioral Competencies

• Customer Orientation

• Accountability

• Collaboration & Teamwork

• Analytical Thinking & Problem Solving

• Communication Skills

Qualifications

bcom

Additional Information

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size: 10,001+
Company stage: Acquired
Total funding: $3.3B
Headquarters: Mumbai, India
Founded: 1996

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