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Datavant

De-identification and linking health data SaaS

Manager – Enterprise Technical Leads

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA$125k - $147kRemote

About the Job

Requirements

  • Five to eight or more years of experience in a customer-facing technical role, such as technical account management, solutions engineering, solutions architecture, implementations, onboarding, technical program management, or forward-deployed engineering.
  • A proven track record leading complex enterprise implementations or integrations.
  • Ability to operate at both team leadership and hands-on technical contributor levels simultaneously.
  • One to three or more years of experience managing or mentoring technical, customer-facing teams.
  • Demonstrated ability to develop high-performing individuals and raise the bar for team performance.
  • Comfort balancing coaching, accountability, and support across a range of experience levels.
  • Ability to manage competing priorities across personal accounts and team responsibilities.
  • Comfort navigating ambiguity, escalations, and high-stakes customer situations.
  • Sound judgment in deciding when to go deep versus delegate.
  • Experience driving alignment across Product, Engineering, Strategic Engagement, and GTM teams.
  • Ability to translate technical complexity into clear decisions and actions.
  • Ability to influence without authority and drive outcomes across diverse stakeholders.
  • Proven ability to manage enterprise relationships and escalations with credibility and confidence.
  • Commitment to delivering exceptional customer outcomes.
  • Strong ownership mindset with consistent follow-through.

Responsibilities

  • Manage, coach, and develop a team of Enterprise Technical Leads, elevating their ability to solve complex problems and operate independently.
  • Provide clear performance feedback and career guidance aligned with Technical Solutions expectations.
  • Foster a culture of ownership, accountability, and continuous improvement.
  • Mentor team members by modeling strong technical judgment, customer management, and execution.
  • Directly lead a subset of complex, high-stakes enterprise customers and implementations.
  • Architect and execute scalable technical solutions and integrations spanning multiple systems and stakeholders.
  • Serve as the technical escalation point for the manager's accounts and the team's portfolio.
  • Balance hands-on delivery with team leadership, prioritizing where direct involvement drives the most impact.
  • Partner with Strategic Engagement, Product, Engineering, GTM, Science, and Privacy to unblock delivery and align priorities.
  • Provide structure, prioritization, and clear decision frameworks to help the team navigate complexity.
  • Represent Technical Solutions in cross-functional discussions, advocating for customer needs and scalable solutions.
  • Identify patterns across individual and team work to drive process improvements and repeatable frameworks.
  • Balance bespoke solutions with standardization and scalability.
  • Improve internal systems, documentation, and tooling to increase team efficiency.
  • Drive end-to-end technical delivery for large, high-impact enterprise customers across multiple systems, stakeholders, and product areas.

About the Company

Datavant

De-identification and linking health data SaaS

Datavant provides software to securely share health data by removing personal identifiers and linking records from multiple sources. Its SaaS platform de-identifies datasets and connects data across hospitals, research centers, pharma, and public health groups for cohesive analysis. It differentiates itself by combining privacy-preserving de-identification with cross-source data linkage in the health sector, supporting interoperability while protecting privacy. Its goal is to enable secure, privacy-friendly exchange of health information to advance research, patient care, and public health.

Company size
5,001-10,000
Company stage
Series B
Total funding
$80.5M
Headquarters
San Francisco, CA
Founded
2017

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