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Newfold Digital

Provides customized web presence solutions

Lead Generation Specialist

Full-TimeUpdated on 10/14/2026
No salary listed
Junior
Cebu City, Philippines
In Person
Sales & Account ManagementSales Development Representative

About the job

Requirements
  • At least 1 year of sales experience.
  • Proven experience in a chat-based environment is required.
  • Ability to meet and exceed sales objectives.
  • Ability to understand customer goals, identify sales opportunities, uncover customer needs and purchase readiness, and recommend suitable solutions.
  • Ability to handle inbound conversations while balancing speed, professionalism, and quality.
  • Ability to maintain accurate customer relationship management records and follow through on next steps.
Responsibilities
  • Engage with inbound leads, current customers, chat inquiries, and referrals to understand goals and identify sales opportunities.
  • Qualify interest by uncovering customer needs, purchase intent, and readiness to buy, then route high-value sales-qualified leads to the appropriate Account Executive team.
  • Turn product and technical questions into consultative sales conversations by recommending solutions that address immediate needs and create value.
  • Conduct account reviews to identify upsell, cross-sell, and expansion opportunities within the existing customer base.
  • Respond promptly and professionally to inbound inquiries and provide timely follow-up.
  • Collaborate with Account Executives, Sales Leadership, Customer Success, and other internal teams to support customer journeys and handoffs.
  • Maintain accurate records of customer interactions, lead status, and next steps in the customer relationship management system.
  • Meet or exceed goals for lead response time, qualification quality, conversion, and pipeline generation.
  • Stay current on company products, promotions, competitive offerings, and sales processes to position solutions and support customer needs.
Desired Qualifications
  • The role is presented as an opportunity to build a long-term sales career.

About the company

Newfold Digital helps small-to-medium businesses build and manage their online presence with a broad portfolio of web presence products and personalized support. Customers pick hosting, domains, content management, security, email, and related tools, then assemble a customized package with setup help and ongoing guidance. It stands out by offering a wide product suite paired with highly personalized support and customization, rather than a one-size-fits-all solution. Its goal is to deliver value and tangible results for customers through practical, customized products and hands-on support.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Jacksonville, Florida

Founded

2021

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Simplify Jobs

Simplify's Take

What believers are saying

  • Newfold raised $100 million in January 2026, easing near-term liquidity risk.
  • MarkMonitor's $450 million sale and debt paydown strengthen cash flow.
  • September 2026 CEO transition signals board confidence in Puri's operating turnaround.

What critics are saying

  • S&P said Newfold's capital structure remains unsustainable after January 2026 restructuring.
  • Fitch downgraded Newfold to RD in January 2026 after a distressed debt exchange.
  • Meta settled its September 2026 lawsuit, exposing Newfold to abuse and fraud pressure.

What makes Newfold Digital unique

  • Bluehost, Network Solutions, and Yoast create broad SMB web-presence bundles.
  • September 2026 DigiCert partnership modernizes SSL/TLS across six million customers.
  • Sachin Puri is aligning AI, cloud infrastructure, security, and human support.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

Tuition Reimbursement

Flexible Work Hours

Remote Work Options

Paid Vacation

Pet Insurance

Education/ Certification Sponsorships

Flexi-leaves

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
PR Newswire
Oct 8th, 2026
Newfold Digital announces leadership appointments to accelerate its next phase of growth.

Newfold Digital announces leadership appointments to accelerate its next phase of growth. Oct 08, 2026, 15:40 ET Former Code.org Chief Growth Officer Sarah Hartline Morrison named Chief Marketing Officer of Network Solutions Group; Satish Hemachandran elevated to Chief Product Officer of Bluehost Group; data and AI leader Jesu Joseph joins as Vice President, Data and Business Analytics JACKSONVILLE, Fla., Oct. 8, 2026 /PRNewswire/ - Newfold Digital, a leading web and commerce technology company serving millions of small businesses worldwide, today announced a series of leadership appointments designed to advance the company's strategy and accelerate its next phase of growth. Effective October 1, 2026, Sachin Puri became Chief Executive Officer, and Sharon Rowlands transitioned from Chief Executive Officer to Chairperson of the Board. Newfold is also strengthening its leadership team with the appointment of Sarah Hartline Morrison as Chief Marketing Officer of Network Solutions Group, the promotion of Satish Hemachandran to Chief Product Officer of Bluehost Group, and the appointment of Jesu Joseph as Vice President, Data and Business Analytics. These appointments are part of a broader investment in leadership capabilities across AI, data, product and marketing. Together, these appointments align Newfold's leadership and capabilities around a clear strategic direction: helping customers establish, operate and grow their businesses online by bringing together trusted digital identity, reliable infrastructure, security, AI-powered experiences and human expertise. "Small businesses trust us with their ideas, their livelihoods and their dreams. That trust is everything," said Sachin Puri, Chief Executive Officer of Newfold Digital. "They deserve products that just work and a partner that helps them grow. Sarah, Satish and Jesu are proven operators who deliver exactly that, at scale. With them, we will move faster, build better and help more small businesses around the world compete and win online. Our best chapter is ahead." Sarah Hartline Morrison, Chief Marketing Officer, Network Solutions Group Morrison brings more than 20 years of growth and marketing leadership, most recently as Chief Growth Officer at Code.org, now CodeAI, where she led growth for a platform serving more than 100 million users and partnerships with Google, Amazon, Microsoft and OpenAI. She previously held senior marketing roles at Neiman Marcus Group and AT&T. Morrison brings deep experience in modern marketing, digital transformation and strategic partnerships and will lead the global marketing organization, including customer acquisition and go-to-market, as well as strategic product partnerships for Network Solutions Group. She will report to Puri. "So many small businesses start as a name someone is nervous to type into a search box. For more than 30 years, people have trusted Network Solutions to be on the other side of that box," said Morrison. "In that time, the tools and the choices have changed. I'm excited to join this team and make Network Solutions the first place the next generation trusts with that moment, and every moment after. We're going to earn it." Satish Hemachandran, Chief Product Officer, Bluehost Group Since joining Newfold in 2022, Hemachandran has led Bluehost's evolution from traditional hosting into an AI-powered platform built to help small businesses grow. He brings more than 20 years of product and P&L leadership experience, with a track record of building and scaling hosting, SaaS and AI-powered products at companies including Carestream Dental, Internap and Sun Microsystems. As Chief Product Officer, Hemachandran will lead Bluehost's global product organization and shape the company's product vision and strategy, including its product roadmap, user experience and strategic product integrations. "AI is creating a new kind of platform for small business that helps them turn ideas into action and achieve more," said Hemachandran. "I'm incredibly proud of what our team has built, and we're just getting started. With our scale, expertise and customer trust, we have a tremendous opportunity to reshape how millions of entrepreneurs build and grow, and I'm excited to accelerate that journey." Jesu Joseph, Vice President, Data and Business Analytics, Newfold Digital Joseph brings more than 15 years of data and AI leadership at Dialpad, WP Engine, Corel, Autodesk and Dell, where he built analytics capabilities that drove growth and efficiency. At Newfold, he will lead a unified Data, Business Analytics and AI Enablement organization. "Every great growth story is ultimately a data story," said Joseph. "My job is to help us understand what small businesses around the world need, sooner, and turn that into better products and experiences for them." Newfold will continue investing in AI-enabled product innovation, infrastructure modernization and a more integrated end-to-end customer experience across its portfolio of brands. The strengthened leadership team adds the experience and capacity required to translate those investments into better customer outcomes, stronger execution and sustainable, profitable growth. About Newfold Digital Newfold Digital is a leading web and commerce technology company serving about 6 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, Crazy Domains, HostGator, Network Solutions, Yoast, YITH and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. Learn more about Newfold Digital at https://newfold.com/. Media Contact: Nicole Cassis, SVP of Communications Newfold Digital SOURCE Newfold Digital

SalesTech Star
Sep 25th, 2026
Newfold Digital appoints Sachin Puri Chief Executive Officer; Sharon Rowlands to become Executive Chair.

Newfold Digital appoints Sachin Puri Chief Executive Officer; Sharon Rowlands to become Executive Chair. Appointment reinforces Newfold Digital's strategy and investments in AI, cloud infrastructure and customer experience. Newfold Digital, a global web presence and commerce technology company serving about six million customers across 200+ countries, announced the appointment of Sachin Puri as Chief Executive Officer, effective October 1, 2026. Sharon Rowlands will transition from Chief Executive Officer to Executive Chair after more than six years as CEO. Puri currently leads Newfold Digital's two principal operating groups, Bluehost Group and Network Solutions Group. Since joining the company as CEO of Bluehost Group in May 2025, Puri's responsibilities have expanded to include leadership of Network Solutions Group. He has led the evolution of the company's core platforms around AI-powered products, modern cloud infrastructure, and customer experience. He brings more than 20 years of experience building and scaling high-growth SaaS, eCommerce, security and digital infrastructure businesses. His career includes senior leadership roles at StubHub, McAfee, WP Engine and Liquid Web. "This planned transition to Sachin's leadership marks an important milestone for Newfold Digital and reflects the Board's confidence in the leadership he has demonstrated in advancing our strategic vision, deepening our customer focus and driving Newfold's AI transformation," said Ben Kruger, Managing Director, Clearlake Capital Group, and Sandeep Guleria, Partner, Siris Capital Group, on behalf of Newfold Digital's Board of Directors. "Sharon played a defining role in Newfold Digital's history, helping us create the business through the combination of Web.com and Endurance International Group. We thank her for her leadership and dedication to our people, customers and partners, and look forward to her continued contributions as Executive Chair." "When we created Newfold Digital, our ambition was to build a company with the scale, brands and capabilities to help millions of customers establish and grow their businesses online," said Rowlands. "I am incredibly proud of what we have built and of the people who made it possible. The company has evolved significantly and is well positioned for its next chapter. Sachin brings clear strategic direction, operating discipline and a deep commitment to our customers and people. I am confident in his leadership and look forward to supporting him and the company as Executive Chair." "Our direction is clear: make it easier for customers to establish, operate and grow their businesses by bringing together trusted digital identity, reliable infrastructure, security, AI and human expertise," said Puri. "We will remain focused on customer outcomes, disciplined execution and sustainable, profitable growth. I am grateful to the Board for its confidence, to Sharon for her partnership, and to our teams around the world."

PR Newswire
Sep 10th, 2026
Newfold Digital selects DigiCert to modernize digital trust infrastructure for six million customers.

Newfold Digital selects DigiCert to modernize digital trust infrastructure for six million customers. Sep 10, 2026, 12:19 ET Partnership brings enterprise-grade digital trust technology to Network Solutions Group and Bluehost Group as hosting providers prepare for shorter certificate lifespans, AI-driven growth, and the transition to post-quantum cryptography JACKSONVILLE, Fla., Sept. 10, 2026 /PRNewswire/ - Newfold Digital, a leading web and commerce technology company serving approximately 6 million customers globally, today announced a new partnership with DigiCert to modernize the SSL/TLS certificate infrastructure supporting its core brands, including those within Network Solutions Group and Bluehost Group. Hosting providers manage certificates across enormous numbers of customer domains, making changes to the digital trust infrastructure especially consequential. With maximum public certificate lifespans shrinking from 398 days to 47 days by 2029, AI driving more automated digital interactions, and the industry preparing for post-quantum cryptography, providers need infrastructure that can scale and adapt without passing that complexity on to customers. DigiCert will serve as Newfold's digital trust technology partner, powering SSL/TLS certificate issuance and fulfillment across the businesses. Trusted by more than 125,000 organizations worldwide, including more than 90% of the Fortune 500, DigiCert brings Newfold an enterprise-grade platform and expertise built to support trust at global scale. "Small businesses deserve a foundation for digital trust backed by the expertise that leading banks and global enterprises rely on," said Sachin Puri, CEO of Bluehost Group and Network Solutions Group. "Trust is fundamental to their reputation and growth. Partnering with DigiCert brings that expertise to our SSL/TLS offerings, helping make online security simpler and more dependable so business owners can focus on serving their customers - not navigating the complexity of changing security standards." Bringing enterprise-grade digital trust to small businesses DigiCert will support standard SSL/TLS certificate offerings across Network Solutions and Bluehost Group brands, including domain validation, organization validation, extended validation, wildcard and multi-domain certificates. "Hosting providers operate trust infrastructure at a scale most small businesses never see and should never have to manage themselves," said Dave Packer, Chief Revenue Officer at DigiCert. "Newfold is taking a forward-looking approach by building on a platform designed to manage shorter certificate lifecycles at scale and adapt as AI and post-quantum cryptography reshape digital trust. Together, we're making enterprise-grade trust more accessible to millions of businesses without adding complexity to their day-to-day operations." The transition is designed to be seamless for customers. Existing certificates will remain in place and continue operating normally until they are renewed or reissued. New certificate purchases, renewals and reissues will be fulfilled through DigiCert going forward. By modernizing its certificate infrastructure now, Newfold is establishing a scalable foundation that can evolve alongside changing digital trust requirements, from more frequent certificate renewals to the growth of AI-driven services and the longer-term transition to post-quantum cryptography. About Newfold Digital Newfold Digital is a leading web and commerce technology company serving around 6 million customers globally. Our portfolio of brands includes: Bluehost, Network Solutions, Crazy Domains, HostGator, Yoast, YITH, and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. Learn more about Newfold Digital at Newfold.com. About DigiCert DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert(R) ONE platform unifies PKI, DNS, and certificate lifecycle management to secure infrastructure, software, devices, messages, and AI content, agents, and models. Learn why more than 125,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com SOURCE Newfold Digital

Domain Name Wire
Dec 9th, 2025
Newfold Digital raises $100 million from existing investors

Newfold Digital raises $100 million from existing investors. Newfold Digital, a rollup of domain name and web hosting companies, announced today that it has raised an additional $100 million of funding. Its existing owners, Clearlake Capital Group, L.P., and Siris Capital Group, provided the funding. The company is due to receive an additional cash infusion upon the completion of the sale of MarkMonitor to Com Laude. In a release, the company said the money would be used to "enhance liquidity, strengthen the Company's capital structure, and fuel long-term strategic plans." It did not specifically mention acquisitions, though there are upcoming opportunities in the space, with both Team Internet and Sedo assets currently being marketed. Newfold Digital has been combining its brands this year, moving both Register.com and Web.com to its Network Solutions platform. It has also consolidated some of its hosting brands under the Bluehost moniker. For domain investors, Newfold Digital also owns NameJet and SnapNames.

PR Newswire
Dec 9th, 2025
Newfold Digital secures $100M investment to strengthen balance sheet and fuel growth

Newfold Digital, a web and commerce technology company serving nearly 7 million customers globally, has secured $100 million in new financing from its existing financial sponsors Clearlake Capital Group and Siris Capital Group, along with its lenders. The transaction aims to enhance liquidity and strengthen the company's capital structure. The Jacksonville-based firm will use the funding to support operations and advance growth initiatives, particularly investing in its core brands Bluehost and Network Solutions. CEO Sharon Rowlands said the recapitalisation enables the company to accelerate innovation and deliver AI solutions for customers. The transaction maintains Newfold Digital's existing ownership structure and does not affect current relationships with customers and vendors. The company's portfolio includes brands such as HostGator, Crazy Domains and Yoast.