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Accor

Global hotel management, franchising, loyalty programs

Hotel Administration Apprentice

Hotel Guest ServicesConfirmed live in the last 24 hours
InternshipBerlin, GermanyNo salary listedIn-person

About the Job

Requirements

  • Demonstrate an open and service-oriented manner.
  • Be reliable and enjoy working as part of a team.
  • Show responsibility and a careful working style.
  • Have an interest in foreign languages and international guest correspondence.
  • Be motivated to learn new things and develop further.

Responsibilities

  • Work across all hotel departments as part of the apprenticeship.
  • Work at reception, in reservations, breakfast service, housekeeping, technical services, the kitchen, and administration.
  • Learn hotel-related workflows and processes.
  • Interact professionally with guests in all situations.
  • Use modern booking and reservation systems.
  • Apply service standards in the breakfast and beverage areas.
  • Learn organizational processes in housekeeping, administration, and technical services.
  • Learn the fundamentals of hotel management and brand-specific Mercure knowledge.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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