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Marriott International

Manages and franchises hotels around the world

Front Desk Agent

Hotel Guest ServicesPosted on Nov 13
Full-timeAustin, TX, USA$17 - $18 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Experience in a hotel or related field is preferred.
  • Familiarity with hotel management software and the Microsoft Office suite is required.

Responsibilities

  • Welcome guests, complete check-ins and check-outs, and provide friendly farewells.
  • Manage reservations, guest requests, and other front-desk activity.
  • Provide guest service by responding to questions and requests and helping make guests' stays positive.
  • Communicate clearly with guests and coordinate with the team.
  • Respond quickly to problems and resolve issues.
  • Handle reservations, check-ins, check-outs, and financial details while keeping front-desk operations organized.

Desired Qualifications

  • Experience in a hotel or related field is preferred.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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