Full-Time

Lead Solutions Architect

Posted on 8/14/2026

Ingram Micro

Ingram Micro

10,001+ employees

Global distributor of IT products

No salary listed

Mumbai, Maharashtra, India

In Person

Bachelor's, Master's

Category
Solution Engineering (1)
Required Skills
LLM
Kubernetes
MLOps
Microsoft Azure
NoSQL
Data Visualization
Logstash
Node.js
Forecasting
Machine Learning
Java
OpenTelemetry
Docker
RAG
AWS
Elasticsearch
Observability
APM
DevOps
Kibana
Data Analysis
Google Cloud Platform

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Requirements
  • Strong hands-on experience with Elasticsearch, Kibana, Elastic Agent or Beats, Logstash, and Fleet Management.
  • Experience designing and implementing enterprise-scale Elastic deployments.
  • Strong understanding of data ingestion, indexing, querying, dashboards, visualization, and analytics.
  • Strong understanding of search architecture and relevance tuning.
  • Strong understanding of observability concepts including logs, metrics, traces, Application Performance Monitoring, and Site Reliability Engineering practices.
  • Strong understanding of security operations, Security Information and Event Management workflows, threat hunting, detection rules, and security analytics.
  • Knowledge of AWS, Azure, Google Cloud Platform, Kubernetes, containers, DevOps, and continuous integration and continuous delivery practices.
  • Understanding of data architecture, performance sizing, scalability, and high availability concepts.
  • Hands-on experience with AI-powered search, vector databases, semantic search, generative artificial intelligence applications, and machine learning operations.
  • Ability to design and implement Retrieval-Augmented Generation pipelines for large language model applications.
  • Ability to integrate large language models with Elasticsearch search pipelines and enterprise knowledge retrieval systems.
  • Ability to define and measure Retrieval-Augmented Generation quality metrics and retrieval effectiveness.
  • Ability to design vector indexing and embedding strategies.
  • Experience with Elastic Learned Sparse Encoder and Model Context Protocol.
  • Ability to build intelligent search assistants and enterprise search platforms.
  • Ability to develop and deploy machine learning solutions for classification, anomaly detection, recommendation systems, and forecasting.
  • Ability to create evaluation frameworks to measure retrieval accuracy and search relevance.
  • Ability to build artificial intelligence observability dashboards and monitoring frameworks.
  • Ability to define and manage service-level indicator and service-level objective frameworks.
  • Hands-on experience with rules and connectors.
  • Experience with backend and frontend development using Java, Node.js, NoSQL query, and Painless scripting.
  • Ability to develop predictive alerting and anomaly detection mechanisms for proactive system monitoring.
  • Proven experience in enterprise presales, solution consulting, or customer-facing architecture roles.
  • Ability to conduct technical discovery and map customer challenges to business outcomes.
  • Ability to explain complex technical solutions to technical and business audiences.
  • Experience creating solution documents, high-level and low-level designs, proposals, and architecture diagrams.
  • Bachelor's degree or higher in Computer Science, Information Technology, or a related field.
  • One of the following certifications: Elastic Certified Analyst, Elastic Certified Observability Engineer, Elastic Certified SIEM Analyst, or Elastic Certified Engineer.
Responsibilities
  • Serve as the technical subject matter expert for Elastic Enterprise Solutions covering Search, Observability, and Security.
  • Engage with customers, partners, and sales teams to understand business requirements, technical challenges, and solution objectives.
  • Design and architect Elastic solutions aligned to customer use cases, including enterprise search, AI-powered search, application and infrastructure observability, cloud observability, logging, monitoring, Application Performance Monitoring, tracing, metrics, OpenTelemetry-based solutions, Security Information and Event Management, threat detection, security analytics, endpoint security, and incident investigation workflows.
  • Conduct technical discovery workshops, solution presentations, whiteboarding sessions, and executive briefings.
  • Develop solution architectures, technical proposals, sizing recommendations, and implementation approaches.
  • Lead proof-of-concepts, product demonstrations, and technical validations.
  • Respond to requests for proposals and requests for information with accurate technical and business-aligned responses.
  • Collaborate with Sales, Product, Marketing, and Engineering teams to drive pipeline growth and successful customer outcomes.
  • Build competitive positioning against alternative search, monitoring, observability, and security platforms.
  • Support partner enablement activities, technical training, and knowledge-sharing programs.
  • Mentor junior architects and presales engineers on Elastic technologies and consultative selling practices.
  • Support partners in securing, maintaining, and upgrading Elasticsearch clusters.
  • Design and implement strategies for Elasticsearch performance optimization, scalability, and efficient data utilization.
  • Develop and optimize ingestion pipelines, including advanced Grok parsing, event processing, and indexing strategies.
  • Support partners in building geospatial search, aggregation, and visualization solutions.
  • Manage structured and unstructured data ingestion workflows.
  • Develop and deploy machine learning solutions for classification, anomaly detection, recommendation systems, and forecasting.
  • Build AI observability dashboards and monitoring frameworks.
  • Define and manage service-level indicator and service-level objective frameworks.
  • Develop predictive alerting and anomaly detection mechanisms for proactive system monitoring.
Desired Qualifications
  • Experience with OpenTelemetry and modern observability architectures.

Ingram Micro distributes IT products and services globally, connecting technology manufacturers and cloud providers with business-to-business tech specialists. Its Xvantage platform uses AI to combine hardware and cloud subscriptions with real-time pricing, personalized recommendations, instant order tracking, and automated billing, while offering financing, marketing support, lifecycle management, and pre-/post-sales help. It stands out with a global reach that covers about 90% of the world’s population and an end-to-end ecosystem that blends product distribution, cloud subscriptions, data-driven shopping, and services in one place. The goal is to simplify IT procurement and management for businesses worldwide through a scalable, integrated distribution and services platform.

Company Size

10,001+

Company Stage

IPO

Headquarters

Santa Ana, California

Founded

1979

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 FY2026 sales hit $14.5 billion, up 13.6%, with EPS above guidance on July 30.
  • September 2026 Xvantage MCP adoption reached hundreds of partners, automating workflows and integrations.
  • Australia's Great Migration and Singapore, Indonesia expansions position Ingram Micro for AI refresh demand.

What critics are saying

  • September 2026 Platinum Equity sold 13.125 million shares; public float grows, control stays concentrated.
  • July 2025 cyberattack settlement proves employee-data exposure; another breach would trigger customer and regulator flight.
  • AWS, Microsoft, and direct-vendor marketplaces can disintermediate distributors; Xvantage relevance erosion becomes existential by 2027.

What makes Ingram Micro unique

  • Xvantage integrates hardware, cloud, pricing, ordering, billing, and AI workflows across 90% global reach.
  • Platinum-backed scale and controlled-company governance let Ingram Micro broker vendor access globally.
  • Deep channel ecosystem: Fastly, WEKA, CyberFOX, Hexnode, Crossware deals broaden recurring partner services.

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Benefits

Health Insurance

Paid Time Off

Parental Leave

401(k) Retirement Plan

401(k) Company Match

Short-term Disability Insurance

Long-term Disability Insurance

Basic Life Insurance

Wellbeing Benefits

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
IT Europa
Sep 9th, 2026
TrendAI makes pan-European deal with Ingram Micro and Arrow

TrendAI makes pan-European deal with Ingram Micro and Arrow

Central Charts
Sep 8th, 2026
Platinum Equity offloads 13.1M Ingram Micro shares in secondary offering

Ingram Micro Holding Corporation announced that Ingram Holdco, an affiliate of Platinum Equity, has commenced a secondary offering of 13,125,000 shares of common stock. The selling stockholder will grant the underwriter a 30-day option to purchase approximately 1,968,750 additional shares. Ingram Micro will not offer any shares or receive proceeds from the sale. However, the company intends to repurchase 625,000 shares from the underwriter at the same price per share, using cash on hand. The repurchase is part of Ingram Micro's existing share buyback programme. Goldman Sachs is serving as the sole underwriter for the offering. The share repurchase is expected to close concurrently with the offering, though the offering's completion does not depend on the repurchase.

PR Newswire
Sep 4th, 2026
Industry-Leading Email Signature platform Crossware is now available through Ingram Micro's Xvantage platform as part of the Microsoft Marketplace Private Offers.

Industry-Leading Email Signature platform Crossware is now available through Ingram Micro's Xvantage platform as part of the Microsoft Marketplace Private Offers. Sep 04, 2026, 08:41 ET IRVINE, Calif., Sept. 4, 2026 /PRNewswire/ - Crossware, a global leader in enterprise-grade email signature management, today announced an expanded agreement with Ingram Micro, a leading technology company in the global information technology ecosystem. The relationship that broadens the availability of the Crossware Email Signature for Microsoft 365 for Cloud Solutions Providers (CSPs) across North America. This announcement is part of Crossware's planned expansion across the North American market, following rapid growth across the European Union (EU) and Asia-Pacific over the past five years, where it is utilized by organizations ranging from start-ups to government departments. Crossware's growth is being driven by demand from the private and public sectors for seamless centralized email governance and marketing capabilities within their existing Microsoft 365 environments, with the group now processing more than five million emails a day. For Crossware Managing Director Troy Adams, the agreement with Ingram Micro will allow Crossware and Ingram Micro's mutual CSPs to better meet the growing demand in North America for turnkey email signature management and deployment. "Our long-term relationship with Ingram Micro has always been focused on empowering their customers with robust and scalable technology solutions," said Adams. "By making Crossware available through Microsoft Private Offers within Ingram Micro's Xvantage platform, we are removing the deployment and procurement boundaries for MSPs, which is a core focus for us as we grow our presence in the North American market. Channel partners can now instantly provision a centralized email signature framework that secures corporate compliance and unlocks a powerful marketing channel across their entire Microsoft 365 user base." The solution is fully integrated into the Ingram Micro Xvantage(TM) platform, utilizing Microsoft Marketplace Private Offers, allowing Managed Service Providers (MSPs) and resellers to seamlessly add centralized email governance and marketing capabilities to their customers' existing Microsoft 365 environments. Building on a powerful relationship established in 2019, this deeper ecosystem integration addresses the growing market demand for consolidated cloud procurement. Crossware Email Signature addresses five major challenges organizations face with business email communications: * Brand Consistency: Ensures every employee email reflects a consistent and professional company identity, regardless of device, operating system, or email client used. * Legal & Compliance Protection: Automatically applies required legal disclaimers and compliance messaging to every outbound email. * Marketing & Campaign Management: Transforms email signatures into a centrally managed marketing channel using promotional banners, campaigns, and dynamic messaging. * Centralized Administration: Eliminates the manual and error-prone process of updating signatures individually across users by providing a single central management platform. * Cross-Device Rendering: Ensures signatures display correctly across Outlook desktop, Outlook Web, Mac, mobile devices, and other email clients for a seamless brand experience. According to Cheryl Rang, Vice President, Technology Solutions, Ingram Micro, the benefits of this expanded engagement include simplifying procurement for MSPs selling and supporting Crossware solutions and enabling centralized branding, compliance, and marketing directly within Microsoft 365 environments via Ingram Micro's ecosystem. "By integrating Crossware into Xvantage's cloud marketplace, we are expanding the scope of value-added services available to our growing CSP partner network," Rang said. "By streamlining Microsoft Marketplace transactions through Private Offers, we are enabling our MSPs to deliver sophisticated branding, governance, and security solutions to their clients while maintaining the operational efficiency and automated provisioning they expect from Ingram Micro." Crossware Email Signature for Microsoft 365 is available immediately to authorized Ingram Micro channel partners. About Crossware Crossware is a global leader in email signature solutions, trusted by organisations worldwide to deliver consistent, professional, and compliant email signatures. With a focus on innovation, reliability, and customer success, Crossware's solutions empower businesses to elevate their communications and achieve their goals. For more information, visit crossware365.com. For media inquiries, please contact: Sean Braybrook, +61406961067, [email protected] SOURCE Crossware

Tech Coffee House
Sep 2nd, 2026
Fastly enters Singapore via Ingram Micro tie-up.

Fastly enters Singapore via Ingram Micro tie-up. techcoffeehouse Fastly announced the distribution agreement with Ingram Micro on 1 September 2026, marking the edge cloud provider's first formal distribution deal in the country. The partnership gives Fastly access to Ingram Micro's network of resellers and systems integrators, who will help bring the platform's application delivery, security and compute capabilities to Singaporean enterprises. A push into Singapore's AI-driven infrastructure demand. The tie-up comes as Singapore businesses accelerate investment in AI and digitisation, driving demand for infrastructure that can deliver performance, security and programmability at scale. Fastly says its platform will help organisations modernise the infrastructure behind their websites, applications and APIs while strengthening cyber resilience and simplifying operations. "Enterprises across Singapore are rethinking the infrastructure that powers their digital experiences as AI, cloud-native applications and APIs become increasingly central to business growth," said Rachel Ler, Area Vice President, Asia at Fastly. "Together with Ingram Micro, we're expanding access to Fastly's edge cloud platform and equipping partners with the technology, expertise and support they need to help customers build AI-ready digital experiences that are fast, secure and resilient." What it means for Ingram Micro's channel partners. For Ingram Micro's channel partners, the deal opens access to Fastly's programmable edge cloud platform along with training, technical enablement and go-to-market support, positioning them to expand their own cloud and cybersecurity service offerings. "This partnership with Fastly reflects our shared commitment to helping enterprises modernise their digital infrastructure for the AI era," said Eunice Lau, Executive Managing Director at Ingram Micro. "By combining Fastly's programmable edge cloud platform with Ingram Micro's extensive partner ecosystem, the collaboration will equip organisations with the performance, security and resilience needed to power the next generation of digital experiences." Share with your friends:

GlobeNewswire
Sep 1st, 2026
CyberFOX signs agreement with Ingram Micro to bring PAM, Password management, and AI-Powered DNS Filtering to North American partners.

CyberFOX signs agreement with Ingram Micro to bring PAM, Password management, and AI-Powered DNS Filtering to North American partners. Agreement gives Ingram Micro resellers access to CyberFOX's portfolio of practical cybersecurity tools built for lean IT teams, available through the Ingram Micro Xvantage(TM) platform. September 01, 2026 09:00 ET | Source: CyberFOX TAMPA, Fla., Sept. 01, 2026 (GLOBE NEWSWIRE) - CyberFOX(R), a global cybersecurity software provider helping lean IT teams control access, protect credentials, and secure connectivity - closing the gaps that put businesses at risk - today announced a new distribution agreement with Ingram Micro, one of the world's largest technology distributors and a business-to-business (B2B) platform company for the global technology ecosystem. Under the agreement, Ingram Micro's value-added resellers serving SMB, mid-market, and enterprise customers across North America gain access to the full CyberFOX portfolio, including CyberFOX AutoElevate for privileged access management (PAM), CyberFOX Password Manager, and CyberFOX AI-Powered DNS Filtering. The products will be available through Ingram Micro Xvantage(TM), the company's AI-powered digital experience platform. CyberFOX products are foundational, preventive controls. They stop standing administrative privileges on end-user workstations, replace shared spreadsheets and reused logins with managed credentials, and block malicious traffic at the DNS layer before it reaches a browser. The company builds for IT teams at small and mid-sized organizations, so the tools deploy in hours, run with minimal day-to-day maintenance, and don't require a security architect to operate. "IT teams are stretched thin and still expected to keep everything secure," said Os Haque, VP Global Channels of CyberFOX. "We built CyberFOX to give those teams practical cybersecurity that deploys in hours, not months, and runs without a consulting bill or a team of specialists. Ingram Micro's reach across the North American channel and the speed of the Xvantage platform put our products in front of the resellers serving organizations that need them most." CyberFOX AutoElevate removes local admin rights and elevates only the applications a partner or IT admin approves, with requests reviewable from any device. CyberFOX Password Manager handles shared and personal credentials with role-based access. CyberFOX AI-Powered DNS Filtering blocks malicious and policy-violating domains at the resolver, with AI categorization that keeps up with newly registered threat infrastructure. Together, the three products give IT teams the foundational identity and access layer that stops common incidents before they start. "As identity-based attacks continue to rise, organizations are prioritizing solutions that strengthen privileged access controls, protect credentials, and support Zero Trust security strategies," said Eric Kohl, Vice President, Global Vendor Engagement, Ingram Micro. "The addition of CyberFOX reflects our ongoing commitment to expanding our cyber security portfolio with innovative solutions that will help our shared channel partners address their customers' evolving security requirements with solutions that reduce credential-related risk while simplifying security operations." CyberFOX products are available to Ingram Micro partners through Xvantage now. To learn more about CyberFOX, visit www.cyberfox.com. Ingram Micro partners can contact their Ingram Micro account team or visit www.ingrammicro.com to add CyberFOX to their portfolio. About CyberFOX CyberFOX(R) is the leading global cybersecurity software provider that delivers practical, proactive security for IT teams at small and mid-sized organizations. Its product portfolio closes the security gaps these teams face every day: CyberFOX AutoElevate for privileged access management, CyberFOX Password Manager to eliminate weak or reused passwords, CyberFOX DNS Filtering, an AI-powered web protection solution, and CyberFOX SASE/ZTNA to replace outdated VPNs with Zero Trust Network Access. Each product deploys in hours, runs with minimal upkeep, and is priced for real-world budgets, giving under-resourced IT teams enterprise-level security without enterprise complexity, consulting fees, or months-long rollouts. Learn more at www.cyberfox.com. Media Contact: Holly Hagerman Connect Marketing [email protected] 801.373.7888

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