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Health Connect America

In-home and community behavioral health provider

Family Centered Treatment Specialist

Full-TimeUpdated on 10/4/2026Deadline 7/21/27
$48k - $53k
Mid
Bachelor's
Wytheville, VA, USA
In Person

About the job

Requirements
  • A bachelor's degree in human services or a related field is required.
  • Two years of experience working with youth or families is required.
  • For Virginia, current Qualified Mental Health Professional (QMHP) status or the ability to register as a QMHP with the Virginia Board of Counseling is required.
  • Employment is contingent on meeting the requirements of a comprehensive background investigation.
Responsibilities
  • Provide Family Centered Treatment (FCT) services according to the service definition and model fidelity requirements.
  • Complete FCT certification within one year of employment to continue providing FCT services and maintain employment with Health Connect America.
  • Complete FCT checkoffs and other internal trainings by designated deadlines using the e-learning system.
  • Deliver FCT services to children, adolescents, and their families, primarily in their living environments, with a family focus.
  • Provide 24/7 on-call coverage to a caseload of families and children; regularly provide services in home and community settings and adjust the work schedule to the convenience of the child and family.
  • Complete required clinical records and FCT documents with the child and family, and enter or upload them promptly into the Electronic Health Record according to company standards.
  • Develop the service plan in coordination with the treatment team process and maintain it according to designated authorization processes in the clinician's service area.
  • Collaborate with identified treatment team members on behalf of the child and family to ensure effective communication and coordinated service provision.
  • Conduct ongoing revisions of the service plan and implement it.
  • Provide psychoeducation as indicated in the service plan.
  • Conduct family interventions aligned with the FCT model, facilitate the child and family through the four treatment phases, and complete all fidelity documents.
  • Help families and children establish weekly goals and identify steps to achieve them.
  • Make referrals to services and resources on behalf of families and children.
  • Develop and coordinate discharge plans based on treatment, identifying relevant aftercare needs and plans, and access community resources beneficial to clients' aftercare needs.
  • Coordinate and oversee initial and ongoing assessment activities.
  • Convene the treatment team for the service plan.
  • Consult identified medical and non-medical providers, engage community and natural supports, and include their input in person-centered planning.
  • Ensure linkage to the most clinically appropriate and effective services, including arranging psychological and psychiatric evaluations.
  • Provide and coordinate behavioral health services and other interventions for youth or other family members with behavioral health professionals and treatment team members.
  • Monitor and document consumer progress.
  • Participate in Quality Assurance/Quality Improvement activities, including audits, corrections, and designated improvement plans and projects.
Desired Qualifications
  • Current Family Centered Treatment certification is preferred.
  • In North Carolina, candidates must meet the qualifications for a Qualified Professional (QP), including experience serving children and adolescents with a primary mental health diagnosis.
  • In Ohio, Licensed Social Worker (LSW) licensure or eligibility for provisional licensure is preferred.

About the company

H

Health Connect America

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Health Connect America delivers behavioral health services for children, adults, and families across multiple states, in clients’ homes, communities, schools, and clinics. It provides in-home counseling, outpatient mental health care, substance use treatment, therapeutic foster care, and 24/7 crisis response, using a trauma-informed, strength-based approach to support healthy coping and family preservation. Growth has come from acquisitions (Georgia HOPE, Pinnacle Family Services, HEADS) and a SaaS-first technology strategy that helps clinicians and scales care, with Medicaid reimbursements as a major revenue source. The goal is to broaden access to integrated, community-based behavioral health services, expand service lines, and improve outcomes for individuals and families.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Franklin, Tennessee

Founded

2006

Get referred to Health Connect America

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Simplify Jobs

Simplify's Take

What believers are saying

  • January 26, 2026 Ohio entry opens a new Midwest market for referrals.
  • May 2026 Georgia HOPE and Pinnacle expansions signal continued cross-sell and geographic growth.
  • August 2026 careers page lists active hiring across ten states, indicating demand and scaling.

What critics are saying

  • 2023 DOJ fine and five-year oversight make Medicaid billing compliance a board-level threat.
  • Medicaid reimbursements dominate revenue; state rate cuts or audits hit margins fast.
  • Expansion across Ohio, Alabama, Florida, Maryland, and Virginia strains clinician supply and execution.

What makes Health Connect America unique

  • Evidence-based family-centered care spans homes, schools, communities, and offices across ten states.
  • Palladium-backed roll-up adds Georgia HOPE, Pinnacle, HEADS, First Home Care, NorthStar.
  • Family Centered Treatment and therapeutic foster care differentiate against office-only outpatient rivals.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Flexible Work Hours

Mental Health Support

401(k) Retirement Plan

Health Savings Account/Flexible Spending Account

Growth & Insights

Headcount

6 month growth

↑ 13%

1 year growth

↑ 13%

2 year growth

↑ 13%