Patient Coordinator
About the job
- A high school diploma or equivalent is preferred.
- Candidates must be at least 18 years old.
- Provide patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Support patients by scheduling and confirming appointments, organizing charts, verifying insurance, and collecting payments.
- Balance nightly deposits and process credit card payments.
- Perform additional tasks as assigned by the Manager.
- Complete a four-week training program to prepare for the role.
- Demonstrate strong communication and interpersonal skills with an ethical mindset.
- Have strong time management skills.
- Be organized and detail oriented.
About the company
Aspen Dental provides non-clinical business support, such as marketing, accounting, and staffing, to a network of over 1,100 independent dental practices. This model works by centralizing administrative tasks at the corporate level, allowing dentists to focus entirely on patient care while utilizing a specialized program to achieve practice ownership faster than traditional methods. Unlike many competitors, the company specifically targets underserved areas and offers transparent pricing and internal financing to help patients who typically struggle with healthcare costs. Their goal is to lower the barriers to dental care by making it more affordable for patients and less administratively burdensome for providers.
Company Size
5,001-10,000
Company Stage
Debt Financing
Total Funding
$275M
Headquarters
Town of DeWitt, New York
Founded
1998
Get referred to Aspen Dental
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Simplify's Take
What believers are saying
- October 1, 2026 Merced opening added walk-ins, same-day care, and financing.
- August 20, 2026 Selma opened near I-95, targeting North Carolina shortage counties.
- TAG reported 2025 supported providers served over nine million patients across 1,400 locations.
What critics are saying
- May 7, 2026 California settled claims for $2.3 million and first-in-state injunctive terms.
- California now requires owner identification, fee schedules, and bans revenue-based clinician incentives.
- A stricter corporate-practice crackdown unwinds Aspen's support model beyond California.
What makes Aspen Dental unique
- Aspen Dental's Practice Ownership Program has helped hundreds of dentists become owners since 2004.
- TAG says Aspen Dental has nearly 1,100 branded offices across all fifty states.
- October 2, 2026 apps let patients book, track plans, and preview ClearChoice smiles.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Paid Holidays
- Flexible Work Hours
Growth & Insights and Company News
6 month growth
3%1 year growth
3%2 year growth
5%Aspen Dental opened a new practice at 3045 N. Reserve St. in Missoula, Montana, on October 15, 2026. It offers preventative, restorative and emergency care, including same-day emergency visits and walk-ins. The office is independently owned by Trevor Given, who also runs the Aspen Dental practice in Helena. Ryan Sylvester serves as managing clinical director. Montana recorded 4,264 nontraumatic dental visits to emergency rooms in 2022, according to the state's health department. Hospitals often provide only palliative care for these problems. Patients can request emergency appointments through the Aspen Dental app, online or by phone. The office is open Monday to Saturday, with select Saturdays only.
Aspen Dental has opened a new practice in Whiteville, North Carolina, led by Dr Young Chi Chang, who has operated an Aspen Dental practice in Shallotte since 2021. The office offers preventive, restorative and emergency dental care services including checkups, fillings, crowns, dentures, implants and clear aligners. The Whiteville location serves Columbus County, North Carolina's third-largest county by land area at 938 square miles. The county has an estimated population of 50,487, with 22.2% aged 65 or older, according to the US Census Bureau. The practice accepts major dental insurance plans and offers flexible financing options. Patients can schedule appointments online, by phone or walk in. Same-day care may be available for dental emergencies.
Aspen Dental and ClearChoice launch new patient apps. * October 2, 2026 * 3 minutes read * 3 hours ago New patient apps extend The Aspen Group's mission to remove barriers to care, giving patients greater visibility, convenience, and control from booking through treatment The Aspen Group (TAG) today announced the launch of new patient apps for Aspen Dental and ClearChoice Dental Implant Center, designed to make navigating dental care simpler, clearer, and more convenient. Breaking down barriers has always been at the heart of TAG's approach to care. For patients, those barriers can take many forms, from finding time to schedule an appointment and understanding a treatment plan to simply knowing where to turn with a question. The new Aspen Dental and ClearChoice apps are designed to remove that friction and put more of the dental experience directly into patients' hands. "Nearly 30 years ago, we started building this business around a pretty simple idea: to be a 'Yes' organization in an industry full of no's," said Bob Fontana, founder, chairman, and CEO of The Aspen Group. "In partnership with the dentists we support, we've spent decades breaking down barriers because we believe healthcare should work better for patients. These apps are another step in that journey. If we can give patients more visibility, more convenience, and more control over their care, why wouldn't we?" The apps give patients greater visibility and control throughout their care, from booking appointments and completing pre-visit steps to understanding treatment plans, tracking progress, and knowing what comes next. For Aspen Dental patients, that includes the ability to book same-day emergency appointments, subject to availability, for issues such as tooth pain, a cracked tooth or crown, or a broken denture. ClearChoice patients can even preview a simulated image of a potential new smile before their first consultation. Both Aspen Dental and ClearChoice have spent decades working to make dental care more accessible and easier to navigate, pioneering a model that aims to make treatment faster, more transparent, and simpler for patients. The new apps extend that same patient-first philosophy beyond the walls of the dental office or center, creating a more connected experience before, during, and after a visit. "Patients expect the same kind of convenience and visibility from healthcare that they get in other parts of their lives," said Rafeh Masood, Chief Commercial Officer of The Aspen Group. "What matters about these apps isn't the technology itself; it's what the technology makes possible: fewer barriers, clearer information, and a more connected experience before, during, and after a visit. We're making it easier for patients to understand their care and take the next step." Aspen Dental: see and understand your care. The Aspen Dental app is designed to make every step of the dental experience simpler, clearer, and easier to navigate, removing friction and putting important parts of the care experience directly into patients' hands. Patients can better understand why a diagnosis was made - whether it's a cavity or a condition such as periodontal disease - and follow the treatment plan designed to address it. Instead of wondering what comes next, patients can see their plan and track their progress toward completing care. Key features include: * See your treatment plan, understand next steps, and track progress toward completion * Check in and complete pre-visit steps through the app before arriving * Access trusted oral health content * View your next visit at a glance, with directions and add-to-calendar options ClearChoice: preview a new smile and protect it for life. The ClearChoice app supports patients throughout their journey, from imagining what a new smile could look like to full-arch restoration and ongoing care. First Look Smile Preview uses augmented reality to provide a simulated preview of a patient's potential new smile before they ever set foot in a ClearChoice center, helping make the path to treatment easier to understand while building excitement and confidence about what may be possible. Additional features include: * Book a free consultation in a few taps and complete pre-consultation steps from anywhere * Watch real transformations and patient stories through the app's video library * Ask implant-related questions and receive straightforward, informational responses from ClearChoice's knowledge-based virtual assistant * Manage yearly ClearChoice cleaning reminders * Share ClearChoice information with loved ones who may be in need of dental care The launch represents the next step in TAG's effort to create a more connected patient experience. In the months ahead, both apps will continue to add features designed to give patients greater transparency into their treatment plans and more ways to understand and manage their care from one place. Both apps are available for free in the Apple App Store and Google Play. To learn more, visit aspendental.com/app/and clearchoice.com/app/.
The Aspen Group has launched new patient apps for Aspen Dental and ClearChoice Dental Implant Center, aimed at simplifying dental care management. The apps allow patients to book appointments, complete pre-visit steps, view treatment plans, and track progress. Aspen Dental patients can book same-day emergency appointments for issues like tooth pain or broken dentures. ClearChoice users can preview simulated images of potential smile transformations using augmented reality before their first consultation. "Nearly 30 years ago, we started building this business around a pretty simple idea: to be a 'Yes' organisation in an industry full of no's," said Bob Fontana, founder, chairman and chief executive officer of The Aspen Group. Both apps are available free on Apple App Store and Google Play.
Aspen Dental and ClearChoice launch new apps to put patients in control of their care. Science · OCT 2, 2026 PR Newswire New patient apps extend The Aspen Group's mission to remove barriers to care, giving patients greater visibility, convenience, and control from booking thr... New patient apps extend The Aspen Group's mission to remove barriers to care, giving patients greater visibility, convenience, and control from booking through treatment CHICAGO, Oct. 2, 2026 /PRNewswire/ - The Aspen Group (TAG) today announced the launch of new patient apps for Aspen Dental and ClearChoice Dental Implant Center, designed to make navigating dental care simpler, clearer, and more convenient. Breaking down barriers has always been at the heart of TAG's approach to care. For patients, those barriers can take many forms, from finding time to schedule an appointment and understanding a treatment plan to simply knowing where to turn with a question. The new Aspen Dental and ClearChoice apps are designed to remove that friction and put more of the dental experience directly into patients' hands. "Nearly 30 years ago, we started building this business around a pretty simple idea: to be a 'Yes' organization in an industry full of no's," said Bob Fontana, founder, chairman and CEO of The Aspen Group. "In partnership with the dentists we support, we've spent decades breaking down barriers because we believe healthcare should work better for patients. These apps are another step in that journey. If we can give patients more visibility, more convenience and more control over their care, why wouldn't we?" The apps give patients greater visibility and control throughout their care, from booking appointments and completing pre-visit steps to understanding treatment plans, tracking progress and knowing what comes next. For Aspen Dental patients, that includes the ability to book same-day emergency appointments, subject to availability, for issues such as tooth pain, a cracked tooth or crown, or a broken denture. ClearChoice patients can even preview a simulated image of a potential new smile before their first consultation. Both Aspen Dental and ClearChoice have spent decades working to make dental care more accessible and easier to navigate, pioneering a model that aims to make treatment faster, more transparent, and simpler for patients. The new apps extend that same patient-first philosophy beyond the walls of the dental office or center, creating a more connected experience before, during, and after a visit. "Patients expect the same kind of convenience and visibility from healthcare that they get in other parts of their lives," said Rafeh Masood, Chief Commercial Officer of The Aspen Group. "What matters about these apps isn't the technology itself, it's what the technology makes possible: fewer barriers, clearer information and a more connected experience before, during and after a visit. We're making it easier for patients to understand their care and take the next step." Aspen Dental: See and understand your care The Aspen Dental app is designed to make every step of the dental experience simpler, clearer and easier to navigate, removing friction and putting important parts of the care experience directly into patients' hands. Patients can better understand why a diagnosis was made - whether it's a cavity or a condition such as periodontal disease - and follow the treatment plan designed to address it. Instead of wondering what comes next, patients can see their plan and track their progress toward completing care. Key features include: * See your treatment plan, understand next steps, and track progress toward completion * Check in and complete pre-visit steps through the app before arriving * Access trusted oral health content * View your next visit at a glance, with directions and add-to-calendar options ClearChoice: Preview a new smile and protect it for life The ClearChoice app supports patients throughout their journey, from imagining what a new smile could look like to full-arch restoration and ongoing care. First Look Smile Preview uses augmented reality to provide a simulated preview of a patient's potential new smile before they ever set foot in a ClearChoice center, helping make the path to treatment easier to understand while building excitement and confidence about what may be possible. Additional features include: * Book a free consultation in a few taps and complete pre-consultation steps from anywhere * Watch real transformations and patient stories through the app's video library * Ask implant-related questions and receive straightforward, informational responses from ClearChoice's knowledge-based virtual assistant * Manage yearly ClearChoice cleaning reminders * Share ClearChoice information with loved ones who may be in need of dental care The launch represents the next step in TAG's effort to create a more connected patient experience. In the months ahead, both apps will continue to add features designed to give patients greater transparency into their treatment plans and more ways to understand and manage their care from one place. Both apps are available for free in the Apple App Store and Google Play. To learn more, visit aspendental.com/app/ and clearchoice.com/app/. SOURCE TAG - The Aspen Group Published by News Desk · WeeklyReviewer The WeeklyReviewer news desk monitors breaking developments around the clock - sourcing, verifying, and publishing real-time industry news across business, technology, politics, science, sports, and world affairs. Every story that comes through the Live Wire is reviewed for accuracy before publication, keeping our readers ahead of the curve without the noise.