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Amynta Group

Warranty and specialty risk underwriters

Trainer I

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeHunt Valley, Cockeysville, MD, USAIn-person

About the Job

Requirements

  • A high school diploma is required.
  • Familiarity with vehicle title administration is required.
  • Experience in on-the-job training is required.
  • Experience drafting job aids is required.
  • Experience maintaining internal customer relationships is required.
  • Proficiency in oral and written communication is required.
  • Ability to facilitate productive and meaningful learner-centric discussions that produce employee learning transfer supported by evaluation and quality control data is required.

Responsibilities

  • Conduct training in DMC, Release, or Title Maintenance.
  • Train new, current, and training team employees in one of the three title processing actions and updates.
  • Serve as a back-up trainer for fellow team members as needed.
  • Translate title process actions into a one-week teaching plan with learning objectives, clear milestone steps, check-in and knowledge questions, and employee progress notes.
  • Apply the Kirkpatrick model of learning assessment to document employee learning transfer.
  • Document cognitive, attitude, and behavior barriers to learning.
  • Demonstrate tasks accurately, patiently, and clearly.
  • Conduct facilitated discussions using the trainer-learner observation feedback model.
  • Ask learners self-reflective and self-assessment questions about comprehension, task mastery, and comfort with independently executing assignments.
  • Adjust training approaches to produce measurable and consistent learning transfer supported by evaluation and quality control data.
  • Use a job aid template to document technical business processes as granular, step-by-step instructional job aids.
  • Draft and organize information in sequential steps, incorporating screenshots with the corresponding instructions.
  • Follow guidance to update and edit job aids to support learning transfer.
  • Initiate weekly collaborative check-ins with department supervisors and identify new employee training needs.
  • Deliver training resource requests in a timely manner.
  • Receive and incorporate feedback into departmental job aids.
  • Contribute to updates of the learning resource repository and document quality control.
  • Identify learning materials for repository submission.
  • Identify curriculum update areas and make updates for review.
  • Assist with organizational and administrative tasks.

Desired Qualifications

  • Technical writing for instructional job aids and training resources.
  • Knowledge of adult learning techniques and learning theory.
  • Office management experience or knowledge.
  • Document repository management experience or knowledge.
  • Cross-functional team coordination.

About the Company

Amynta Group

Warranty and specialty risk underwriters

Amynta Group coordinates warranty and service contracts for automotive, consumer products, and specialty equipment, and administers niche workers’ compensation and contractor liability coverage in the US and Canada through multiple carrier partners. Its products are implemented by underwriting with carriers and administering programs via a network of MGAs, service providers, and risk specialists, covering design, underwriting, administration, and claims management. The company differentiates itself with a broad, multi-carrier platform and deep, industry-focused expertise across a wide administrative network. Its goal is to help clients manage post-sale risk and regulatory compliance by delivering reliable warranty, service contracts, and niche insurance programs through a distributed partner ecosystem.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
2018

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