Enterprise Systems Senior Manager

Description

VETERANS ARE ENCOURAGED TO APPLY

Lonestar Electric Supply and its subsidiaries are seeking an experienced Enterprise Systems Senior Manager to lead the day-to-day management, administration, support, and enhancement of the company's Epicor Solar Eclipse ERP platform and related business applications. The ideal candidate combines deep Epicor Solar Eclipse expertise with strong people leadership, project management, and cross-functional collaboration skills

Reporting to the Director of Enterprise Systems, this role is responsible for leading the Enterprise Systems team, executing the enterprise systems roadmap, managing operational priorities, and ensuring technology solutions effectively support business operations across a multi-branch distribution environment. The Senior Manager serves as the primary liaison between business stakeholders and the Enterprise Systems team, ensuring system capabilities are aligned with operational needs and strategic priorities established by leadership. The ideal candidate will be organized, communicative, and aligned with our passion to MAKE IT HAPPEN.

Responsibilities

Team Leadership & Operational Management

• Lead, coach, develop, and manage Enterprise Systems personnel, including ERP Analysts, Administrators, Trainers, and support staff.
• Establish team priorities, workload assignments, performance expectations, and development plans.
• Ensure timely and effective support, issue resolution, and service delivery across the organization.
• Promote a culture of accountability, customer service, continuous improvement, and operational excellence.

Enterprise Systems Administration

• Oversee daily administration, support, maintenance, and optimization of the Epicor Solar Eclipse ERP platform and related business applications.
• Ensure system stability, performance, data integrity, security, and user satisfaction.
• Manage user access, application support processes, testing activities, and release coordination.
• Monitor system utilization and recommend enhancements that improve operational effectiveness.

Business Partnership & Process Improvement

• Partner with Operations, Sales, Finance, Purchasing, Inventory, Warehouse, Customer Service, and IT teams to understand business needs and identify technology solutions.
• Lead process improvement initiatives that drive efficiency, accuracy, service improvements, and operational consistency.
• Support standardization of business processes, workflows, and system usage across branch locations.
• Translate business requirements into actionable system enhancements and implementation plans.

Project & Portfolio Execution

• Lead the execution of ERP projects, upgrades, integrations, and enhancement initiatives.
• Coordinate project plans, resource requirements, testing activities, stakeholder communications, and implementation schedules.
• Track project performance, risks, dependencies, and issue resolution.
• Ensure projects are delivered on time, within scope, and aligned with departmental priorities.

Vendor & Application Management

• Manage day-to-day relationships with Epicor Solar Eclipse and third-party technology vendors.
• Coordinate software upgrades, issue escalation, support requests, and implementation activities.
• Evaluate vendor performance and make recommendations to the Director regarding service improvements and future investments.
• Support contract administration and vendor accountability processes.

Reporting & Analytics

• Oversee development and maintenance of reports, dashboards, and operational analytics.
• Ensure stakeholders have access to accurate data that supports informed decision-making.
• Monitor system performance metrics, service levels, and adoption trends.
• Provide regular reporting on team performance, project status, and enterprise systems effectiveness.

Organizational Support

• Support enterprise systems governance, documentation standards, change management processes, and training programs established by the Director.
• Assist with business continuity planning, testing, and operational readiness.
• Drive adoption of new system capabilities and enhancements throughout the organization.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field.
• 8+ years of ERP, business systems, or enterprise application experience.
• Minimum 5 years of hands-on Epicor Solar Eclipse experience including coding, in a distribution environment.
• 3+ years of experience leading technical, business systems, or application support teams.
• Proven experience leading ERP upgrades, implementations, integrations, and enhancement projects including AI initiatives.
• Strong understanding of distribution operations, including inventory management, purchasing, pricing, warehouse operations, sales, customer service, and finance.
• Experience supporting multi-location operations preferred.
• Strong analytical, organizational, project management, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Leadership Profile

• Hands-on leader who balances strategic thinking with operational execution. 
• Strong collaborator who builds effective partnerships across the organization. 
• Results-oriented with a focus on accountability and continuous improvement. 
• Effective communicator capable of engaging technical and non-technical stakeholders. 
• Demonstrated ability to lead teams through change and business growth. 

 Physical Requirements

• Lifting up to 25 lbs. may be required infrequently. 
• Must be able to remain in a stationary position 50% of the time. 
• Regularly operates a computer and other office productivity machinery such as a calculator, copy machine, and computer printer. 

 Benefits

• Medical, dental, vision, and life insurance. 
• 401(k) Retirement Plan and Match. 
• Paid Time Off. 
• Paid Holidays. 

Disclaimer

This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.  

Lonestar Electric Supply is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law.