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Windstar Cruises

Operates small-ship luxury cruises worldwide

Host

Dining, Bar & Counter ServiceUpdated on Nov 10
Part-timeWilliams, AZ, USA$16.70 /hrIn-person

About the Job

Requirements

  • Must be at least 16 years of age.
  • Must be willing to obtain Food Handlers Certification.
  • Previous experience in a guest-facing position, preferably in the hospitality industry, is preferred.
  • Must be able to stand, walk, twist, coordinate eye and hand movements, use manual dexterity, handle items, move the wrist, bend, and stoop constantly.
  • Must be able to carry, bend, stoop, lift, push, and pull items weighing up to 10 pounds frequently and up to 50 pounds occasionally.
  • Must be able to listen, hear, see, and speak constantly.
  • Must be able to stand and walk for long periods on cement floors and occasionally walk on uneven surfaces.

Responsibilities

  • Greet dining room guests at the podium and make them feel welcome.
  • Seat guests as quickly as possible, or accurately inform them of the wait when a table is not immediately available.
  • Keep the seating chart current and seat guests in a proper flow across sections to avoid over-seating any section.
  • Keep menus clean and presentable and discard worn or tattered menus.
  • Maintain knowledge of all buffet sections.
  • Immediately report guest complaints or issues to the Service Manager or Unit Manager and respond professionally and sincerely.
  • Complete opening and closing side duties according to dining room standards.
  • Maintain the seating log to ensure an accurate cover count for the seating period.
  • Assist buffet servers as needed with clearing and setting tables.
  • Learn and follow the company's phone etiquette policy.

About the Company

Windstar Cruises

Operates small-ship luxury cruises worldwide

Windstar Cruises operates a small-ship cruise line that runs six sailing and all-suite yachts, carrying under 350 guests each. It visits about 260 ports across more than 60 countries, with itineraries that emphasize immersive, authentic experiences and port-intensive days. Onboard and ashore, guests enjoy a high level of service and a notable culinary program, highlighted by the title of Official Cruise Line of the James Beard Foundation. The ships focus on intimate, boutique-style cruising rather than large-ship experiences, and the company emphasizes sustainable hospitality as part of its parent group, Xanterra Parks & Resorts. The goal is to offer travelers distinctive, authentic itineraries with personalized service and a softer footprint compared with larger cruise lines.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Seattle, WA
Founded
1986

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